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"Access Denied" on Wialon login page

Topic: "Access Denied" on Wialon login page

I can't access to wialon service to manage my trackers.. The error show "Access Denied"
Can someone tell me why? And in wich mode i can resolve it?
Thank you in advance and sorry bad english...

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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

Rob_Italy, probably person that provided you with access to Wialon now restricted it.

At the dark side of telematics...
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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

shal wrote:

Rob_Italy, probably person that provided you with access to Wialon now restricted it.

Thank for your reply...
But access to the tracker is very important for my company, i must localize tracker mounted on vehicle stolen

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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

Rob_Italy, please contact the company you're buying vehicle tracking services from.

Aliaksandr Kuŭshynaŭ, Gurtam
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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

Aliaksandr Kuushynau wrote:

Rob_Italy, please contact the company you're buying vehicle tracking services from.

The company is in holidays... And isnt available to help us...because (told at the phone "i'm in holidays and you must dont disturbe me") .... Right service!!!

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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

Rob_Italy, than please share the name of the company with us, your login name to Wialon and the name of the vehicle (ID in Wialon) that you're looking for.

Aliaksandr Kuŭshynaŭ, Gurtam
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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

Aliaksandr Kuushynau wrote:

Rob_Italy, than please share the name of the company with us, your login name to Wialon and the name of the vehicle (ID in Wialon) that you're looking for.

The company
SPYSHOP ITALY

ID
002553

Login name i don't know... I write 002553 and password to watch vehicle.

Thank you so much

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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

Rob_Italy, what URL of your service?

And what date you logged in successfully last time?

At the dark side of telematics...
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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

shal wrote:

Rob_Italy, what URL of your service?

And what date you logged in successfully last time?

This is url
http://gps.sni-grup.com/

Date i don't remember, some months ago however , is possibile that this the problem? Account is "frozen"?

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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

Rob_Italy, please write e-mail to support@gurtam.com we will help you with device localization.

At the dark side of telematics...
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"Access Denied" on Wialon login page

Re: "Access Denied" on Wialon login page

shal wrote:

Rob_Italy, please write e-mail to support@gurtam.com we will help you with device localization.

Thank you for your support... I write now.. Thanks