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Rights to Access User + Log

(edited by Fernando Brochetto 15/07/2021 22:06:10)

Topic: Rights to Access User + Log

Hello,

Problem:
Sometimes we create a user that the person is not allowed to login in some determined days of the week, for example, he can only access the user from monday to friday.
Also this must be assigned to the messages from the vehicle: the person can only search from the log of the unit from monday to friday.

Solution:
Today we can only change the access of the units and this is very good. But sometimes the solution is different, the user is not allowed to see the log of the unit because in some examples the vehicle is particular during the weekend or from 18:00 to 08:00, and a solution was to disable the whole log of the units this user is allowed to see.
Other cases the client wants to give a partner access to the unit just from a specific period, with this tool it could be possible.

Fernando Brochetto
Technical Support, Rastreasul

fernando@rastreasul.com.br
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Rights to Access User + Log

Re: Rights to Access User + Log

Hello Fernando Brochetto,

Could you please provide details on why there is a need in not allowing somebody to access Wialon? For me this is a little bit strange: today at 5:59pm I have full access to Wialon and then at 6:01pm I cannot longer login to the system. This is confusing.

I am not sure that not allowing some users to log into the platform at some period of time is the best option and that this is definitely not the core problem.

For another case partner could set up a separate User with limited access to limited number of units. Or use Locator.

Maryia Paklonskaya
Wialon Business Analyst

"The important thing is not to stop questioning" (c)
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Rights to Access User + Log

Re: Rights to Access User + Log

Hello mapa,

Could you please provide details on why there is a need in not allowing somebody to access Wialon?

Because there are employes that uses the platform outside the company, outside working hours, when they doesn't have to monitor the vehicles.

The limit we can set of days does not include specific intervals like hours (shifts) and days of the week, so we don't have a tool inside Wialon to configure the privacy of data on this scale.

A common example we have are companies that work for city halls giving access to information from their machines.
Usually the services provided last a few weeks and the city halls could not have access to the reports of these companies outside this periods, but they need to have full access to Wialon as they also monitor the vehicles in real time. We need flexibility on this cases.

Other example are companies that uses the vehicles of the employees. They cannot have access to the history during specific intervals like saturday, sunday and mon-fri 18:00 - 08:00 + 12:00 - 13:30

Fernando Brochetto
Technical Support, Rastreasul

fernando@rastreasul.com.br
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Rights to Access User + Log

Re: Rights to Access User + Log

Fernando Brochetto,

they need to have full access to Wialon as they also monitor the vehicles in real time.


You can use Locator for this case

Other example are companies that uses the vehicles of the employees. They cannot have access to the history during specific intervals like saturday, sunday and mon-fri 18:00 - 08:00 + 12:00 - 13:30

for that cases they could set up "private mode" sensor. If a unit has a sensor of the Private mode type with the Do not show unit location option activated, then the location of the unit is not detected during the private mode trips. In this case, the icon  is displayed next to its name. When the private mode is used, it is recommended to enable the display of unit names on the map. Source: https://help.wialon.com/help/wialon-hos … monitoring

Because there are employes that uses the platform outside the company, outside working hours, when they doesn't have to monitor the vehicles

What harm do they do with their actions?

Maryia Paklonskaya
Wialon Business Analyst

"The important thing is not to stop questioning" (c)
5

Rights to Access User + Log

Re: Rights to Access User + Log

Hello mapa,

You can use Locator for this case

By "full access to Wialon" I mean generating reports too, reports that doesn't include any data outside the intervals.

The use of private mode doesn't work for every device (because of the way the messages are received on Wialon/protocol) and generally require the use of acessories inside the vehicles, the idea of the request is for being able of hiding the messages by the platform.

What harm do they do with their actions?

They cannot have access to the units, clients are afraid many times because of the legislation about privacy here in Brazil, also for possible thefts, if you have knowledge about the units location, you have a tool in your hands.

Fernando Brochetto
Technical Support, Rastreasul

fernando@rastreasul.com.br
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Rights to Access User + Log

Re: Rights to Access User + Log

Fernando Brochetto, I will add your request to our backlog, but you should not expect its soon implementation. We will notify you additinoally once there are any changes.

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Maryia Paklonskaya
Wialon Business Analyst

"The important thing is not to stop questioning" (c)