hhamedk, thank you for your help!
The first question is why do your customers need to export the data? You have mentioned in the initial message that customers export that data to have some sort of report. But why do they need it? They could use Wialon to track any kind of information. And build any report they need.
Do they use another system for tracks visualization? Is it not possible to process in Wialon? It would be great to understand where is the initial problem.
Now back to the kml exporting problem. As far as I understood - once the kml file is uploaded somewhere - customers see only visualization of the track, without any details.
So what kind of info do they need? There are multiple characteristics of the unit in Wialon, but none of them are unique (except of the internal id which is not displayed anywhere in the system), which may cause misunderstanding if some units have same names, for example. However, the name of the unit is exported and in the file it is placed between <name> tag of the <Folder> parent tag.
In the file you have sent to us via email - the competitor is exporting the same data: the coordinates of the unit and time. The only difference is that is it possible to see each point of the message on the map with the time in the details. Please see the examples in the attached files. I have imported the file you have sent and the file from Wialon to the My Google Maps. You could see that not much data is shown for the competitor's track.
While in Wialon tracks is it possible to see speed, time, details of the units etc (see picture 3 Wialon track).
Unfortunately, you are not allowed to view this text
Wialon Business Analyst
"The important thing is not to stop questioning" (c)