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Account added to deleted units in Trash data

(edited by JohnG 21/10/2019 09:31:11)

Topic: Account added to deleted units in Trash data

Currently when a unit is deleted from an account it ends up in the Trash folder but the account from which it was deleted is not in the information about the unit. We do reconciliations for many of our customers and each month and we need to indicate which units have been added and deleted for the month to get the balance to be charged for the next month.

To see the account information we need to restore the unit and this is not an acceptable practice from our perspective as then we need to delete the unit again. Plus it takes extra effort to identify the account.

What we need is for a field to be added to show the account from which the unit was deleted so we do not have to restore the unit. This account field should also be available using the API.

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
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Account added to deleted units in Trash data

Re: Account added to deleted units in Trash data

I agree and support this idea.

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Account added to deleted units in Trash data

Re: Account added to deleted units in Trash data

Dear John and Hamed,
We got the same request earlier and this feature is ready now on local Wialon. The problem is in the update. I hope, you remember the scheme of our servers and you know that different servers are responsible for different features. To install the fixes for Trash bin we should update the server that is updated very seldom (once or twice per year). So, I can say, that we will release what you need, but we need time (up to one year).

Tatsiana Kots
Business Analyst, Gurtam
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