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Enable/Disable Chat With Driver access :

Тема: Enable/Disable Chat With Driver access :

Hello,
I would like to suggest to add a function of enable/disable the access for Chat with driver , we don't want some user to see this access. There's no option to disable.

2

Enable/Disable Chat With Driver access :

Re: Enable/Disable Chat With Driver access :

Hello

I should ask you more about the reasons and examples, who are those people (their roles) that are not allowed to see the chat?

If any other partners face the same problem, please, share your case also. This will give more weight to the problem.

Tatsiana Shmihelskaya
Business Analyst, Gurtam
3

Enable/Disable Chat With Driver access :

Re: Enable/Disable Chat With Driver access :

hello tata, good day!

Sometimes we update firmware and upload config from "commands" for a unit. The pop up window of config upload successful is appear to all the users who have access to that unit. We don't want our client to see those activities in their account.

  • Enable/Disable Chat With Driver access :
4

Enable/Disable Chat With Driver access :

Re: Enable/Disable Chat With Driver access :

Krishna, please, write to hw@gurtam.com with details about the device you use. They may change a message format, then the clients won't get such messages in the driver chat.

Tatsiana Shmihelskaya
Business Analyst, Gurtam