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[Question to Gurtam] UTC Time Zone

(edited by ahmad104 14/07/2017 07:21:23)

Topic: [Question to Gurtam] UTC Time Zone

Hi,

At the moment, Wialon platform requires that all hardware MUST be configured on Time Zone UTC=0. This is fine for most trackers.

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THE PROBLEM
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We use DV03, a 2-in-1 GPS Tracker and MDVR and we face the following problem.

- Position Data Problem : If we set the UTC to +8 (our time zone), Wialon is not able to handle messages (position data) from tracker correctly
- Current Time on MDVR Problem : If we set the UTC to 0, the on-screen watermark on the MDVR will show current time stamp according to UTC 0.

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THE SOLUTION
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I'd request that wialon adds the ability to handle UTC according the actual time zone to solve the above problem.



Regards

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Intermodal Telematic Service Provider
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[Question to Gurtam] UTC Time Zone

Re: [Question to Gurtam] UTC Time Zone

ahmad104
Hello Ahmad

We asked Huabao about it and manufacturer askes to contact them directly by customer:
Skype: zzb910710
leo_chong@sinohb.cn

If manufacturer doesn't help you, please, write us hw@gurtam.com
We will develop the option of timezone shifting
Thanks.

Viktor Yarovenko
Hardware department Specialist
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[Question to Gurtam] UTC Time Zone

Re: [Question to Gurtam] UTC Time Zone

Hi Yavi,

We are in close communication with the manufacturer. They believe that this issue must be handled at the server side.

Cheers!

Ahmad

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Intermodal Telematic Service Provider
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[Question to Gurtam] UTC Time Zone

Re: [Question to Gurtam] UTC Time Zone

Ok, waiting for your email to hw@gurtam.com

Viktor Yarovenko
Hardware department Specialist