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Logistics

(edited by shmi 15/03/2016 14:13:19)

Topic: Logistics

Try our new app — Logistics!

This is a simple logistic solution, which allows you to create or import orders, then distribute them among vehicles in the most rational way and, finally, track routes online as well as generate reports upon their fulfillment.

Logistics consists of two applications — web and mobile.

The web application is for operators (dispatchers). It's available on apps.wialon.com and can be added to your service in the usual manner. Besides, there's a separate point of entry on logistics.wialon.com

Mobile application is an addition to the web application. It's aimed to drivers and couriers. Android (released) and iOS (coming soon) platforms are supported. 

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Logistics

Re: Logistics

ysv wrote:

SMS/ Email notification works ?  Notification will trigger N minutes in advance to the delivery destination ?

Yes.
Wialon Logistics will inform a customer about courier's arrival. Notification can be sent via SMS or email.
Notification will be sent N minutes in advance of estimated arrival time. If the courier is late or outpaces his previous order's arrival time, then notification time for the next order will be shifted accordingly.

ysv wrote:

How does the estimated time works ? from the time the order is been distributed ? or once the vehicle leaves the Warehouse location ?

Estimated time for the first order (or warehouse) is set to the "Time from" of the first order in the route (or warehouse).
If "Time from" of the first order is over and you have "Relevant orders" checkbox activated (Settings > Planning), then the arrival time of the first order is set to the time of distribution.
The estimated arrival times for the other orders of the route are calculated basing the routing information from the map, taking into account unloading times of the orders.

ysv wrote:

any possibility to trigger the delivery confirmation based on a sensor parameter ? ( like a valid RFID tag ?

It is possible the confirm or reject order from mobile application or from the web interface.
But you can implement any custom logic and confirm/reject orders via Remote API request: https://sdk.wialon.com/wiki/en/sidebar/ … der/update

ysv wrote:

I was testing the logistics app , I did not get estimated Milage and actual Milage in reports
Anything Im doing wrong ?

To turn on column in the report you should click "Edit" button (next to "Unit report" dropdown) and check required columns "Orders' estimated mileage" and "Orders' actual mileage".
Note that "Orders' actual mileage" will be filled only after order delivery.

Re: Logistics

Hello Gurtam

Our clients are very happy with progresses you have made in very short time frame, but looks like there is still room for some improvements. Here are some client’s recommendations for improving Wialon Logistics from this week clients meetings.

1. Is it drop or pickup – that would clarify it for the driver if that information is displayed with every order. Helps also if car can take only 1000 kg and first pickup is 1000 kg and drop offs are 100 kg to every client. Currently adding pickup 1000 kg and can’t add more drop offs, because system thinks that car is already full and thinks we try to add some more orders. Actually they are drop offs.

2. Every client saying that it’s not paperless logistics until it has signature option. Picture attached were it should be. Currently they still have to give driver paper were client can give signature.

3. Sometimes client have to load truck for safety reasons so that order number 7 will be delivered first. If that happens, they need the rest of the delivery times to be recalculated, so they will see the actual arrival and can inform clients if they call in. It’s basically like Google Maps if you make wrong turn, then it recalculates the routing and estimated arrival time.

4. Next client seed that they upload orders in the morning. Truck starts the round, but after 2-3 delivery the client number 20 calls and updates order amount to 200 kg instead of 100 kg. Now the logistics needs the option to change order so the driver will give client the correct amount. Usually car carry’s extra for those events. Currently amounts are locked after routs are sent to driver. Client needs the editing option.

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Re: Logistics

CarCops Autovalve
Thanks for your feedback, we'll think what can we do

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Re: Logistics

Hi ,

It would be great if we can control user access to  "settings" tab on logistics app. Right now I see only two options -
Create Edit and Delete order
View order
One of our clients does not want his logistics officer who creates orders to go and play with settings in logistics app.

Ysv

Re: Logistics

Hello Gurtam

Same wants come up with more then 10 clients now.

They have stores to supply, but dont want to hassel with excel every day. Want simply enter/upload stores location one time and every morning pick stores from existing list they have to visit. Basicly like clients list. If they enter few letter then system offers from client list stores that start with thouse letters. So the order form will be filled automaticly and the whole prosess will take less time.

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Re: Logistics

Please consider the following features for upgrading Wialon Logistics App and ROUTES in Wialon System.
1. Same order number should be considered as one order in the reports. Some customer orders have several drops off locations. Same order with many places.
2. Reports should count orders of the same number as one. Users want to see mileage versus client order, regardless of drop off locations.
3. Time from & Time to should be a drop down calendar to allow the user select the date and time including future dates.
4. Selection of unit name should have a filter. The client has more than 700 delivery vehicles. Finding the unit name amongst so many is tedious.
5. Logistics APP should import ROUTES from the Wialon Monitoring system. It should allow grouping routes and geo fences.
6. Logistics APP should import CHECK POINTS and Delivery Geo Fences from the Wialon Monitoring system.
7. Logistics APP should export reports or data to report tempates of the Wialon Monitoring System with 2-way integration.
8. Off loading time should be calculated automatically once time from and time to fields have drop down calendar to select time at check point or delivery geofence. Offloading time should be optional. Sometimes dispatcher does not know how long offloading time will be.
9. Some drivers violate check points and do not stop. The mileage report (for tables rounds & orders) should give mileage regardless of non stop.
10. Printing Rounds - The Wialon routes should have an option to PRINT rounds created.
11. SMS message sent to driver upon creation of a round.
12. Reports in Wialon Logistics Apps should bind unit groups.

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Re: Logistics

Hello,
New version of Logistics app is available:
- Import was changed: you can create import template which can be used as a header in the table of orders. Also you can edit one or few imported columns.
- Import from xlsx file was added
- You can add locator link in your notification template
- Some design fixes: you can see user name, time zone and exit button in new version. Also note, that order creation was moved to “Planning” tab.

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Re: Logistics

If I understand correctly Wialon Logistics can also be used/function as a tracker much like GPS Tag.

Am I correct in understanding that this is currently only available for iOS but not Android?

If so when will this capability be available for Android?

Thanks.

Onwards and Upwards!!
Knowledge, data & information is power!
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Logistics

Re: Logistics

FleetPursuit, Mobile application is available both for iOS and Android devices.
Yes, you can use your device with Logistics app as tracker, but note that you should change your unit's device type to WiaTag.

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Re: Logistics

Hi yami,


So to confirm, tracking function is only capable for use when used in conjunction with WiaTag for both iOS and Android platforms correct. (But not available with GPS Tag)?

Only wishing to confirm as we have a number of clients currently using GPS Tag and we are looking to provide them with use of Wialon Logistics.

Thanks.

Onwards and Upwards!!
Knowledge, data & information is power!
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Logistics

Re: Logistics

FleetPursuit wrote:

tracking function is only capable for use when used in conjunction with WiaTag for both iOS and Android platforms correct.

yes, it's correct.

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Logistics

Re: Logistics

PRINTING SCHEDULES / PRINTING ROUNDS

Hi Support,
Could we have an enhancement to allow dispatchers print our rounds indicating to the driver the schedule for arrival and departure from check points. Some drivers are not tech savvy and cannot use smartphones, meaning that we have to give them print outs on paper.

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Re: Logistics

timothy , click on the existing route in the "Routes" tab and you will see a "PRINT" button at the bottom of the site.

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Re: Logistics

FleetPursuit wrote:

Hi yami,


Only wishing to confirm as we have a number of clients currently using GPS Tag and we are looking to provide them with use of Wialon Logistics.

Thanks.

In you case you can use:
- Gpstag as tracker.
- Logistics client for orders control. Driver (courier) must be assigned on unit associated with Gpstag. Both applications must be running on smartphone.

Denis Strakh, Gurtam

Re: Logistics

Hello Gurtam

Customer needs to see the clients names on report to make invoices. Clients name was entered in order but in reports its not shown.

There is no point to see that work is done without the info for wich customer it was done.

Currently our customer sead that report are totally useless without client name.

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Re: Logistics

CarCops Autovalve wrote:

Hello Gurtam
Customer needs to see the clients names on report to make invoices. Clients name was entered in order but in reports its not shown.
There is no point to see that work is done without the info for wich customer it was done.
Currently our customer sead that report are totally useless without client name.

Thanks for your feedback.
Yes, add this column.

Denis Strakh, Gurtam
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Logistics

Re: Logistics

timothy wrote:

Please consider the following features for upgrading Wialon Logistics App and ROUTES in Wialon System.
1. Same order number should be considered as one order in the reports. Some customer orders have several drops off locations. Same order with many places.
2. Reports should count orders of the same number as one. Users want to see mileage versus client order, regardless of drop off locations.
3. Time from & Time to should be a drop down calendar to allow the user select the date and time including future dates.
4. Selection of unit name should have a filter. The client has more than 700 delivery vehicles. Finding the unit name amongst so many is tedious.
5. Logistics APP should import ROUTES from the Wialon Monitoring system. It should allow grouping routes and geo fences.
6. Logistics APP should import CHECK POINTS and Delivery Geo Fences from the Wialon Monitoring system.
7. Logistics APP should export reports or data to report tempates of the Wialon Monitoring System with 2-way integration.
8. Off loading time should be calculated automatically once time from and time to fields have drop down calendar to select time at check point or delivery geofence. Offloading time should be optional. Sometimes dispatcher does not know how long offloading time will be.
9. Some drivers violate check points and do not stop. The mileage report (for tables rounds & orders) should give mileage regardless of non stop.
10. Printing Rounds - The Wialon routes should have an option to PRINT rounds created.
11. SMS message sent to driver upon creation of a round.
12. Reports in Wialon Logistics Apps should bind unit groups.

Thanks for your feedback.

Some of your suggestions will be available in Q4:
p. 3  - http://joxi.ru/Vm69N3Mu5qeqrZ (ru version)
p. 11 - in the mobile app will be added to push notifications - let it be for now
p. 12 - it will be able to execute report on a unit groups & driver groups.
p. 10 -  you can print routes now, http://joxi.ru/ZrJdwj1UoZYM2j (select route & press "print" button).

By other point we'll think what can we do.

Please explain points 5, 6, 7 more detailed (ROUTED & CHECK POINTS & export reports)?

Denis Strakh, Gurtam
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Logistics

Re: Logistics

Hi Gurtam ,
It would be cool if Logistics app can have the option Proof of delivery Signature along with a comment.

Thank you

Ysv
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Re: Logistics

ysv wrote:

Hi Gurtam ,
It would be cool if Logistics app can have the option Proof of delivery Signature along with a comment.
Thank you

Yes, we think about it, option a:
* When confirming or reject an order will be able to add a signature (button "Signature").
* Next, open the window (white screen), where the customer can enter the signature (stilus or finger).
* The entered signature is stored as a picture file and attached to the order.

What do you think?

Denis Strakh, Gurtam
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Logistics

Re: Logistics

stde wrote:
ysv wrote:

Hi Gurtam ,
It would be cool if Logistics app can have the option Proof of delivery Signature along with a comment.
Thank you

Yes, we think about it, option a:
* When confirming or reject an order will be able to add a signature (button "Signature").
* Next, open the window (white screen), where the customer can enter the signature (stilus or finger).
* The entered signature is stored as a picture file and attached to the order.

What do you think?

Sounds good .
When rejecting an order signature should not be must .

Ysv

Re: Logistics

Hello Gurtam

You have done amazing job to improve logistics with big update
https://weblog.gurtam.com/2017/02/big-l … agement-2/

Just few more things that clients constantly ask.

1. Logistics users need to generate delivery PDF after delivery is done. They need to send delivery confirmation PDF to theyr customers to prove that delivery was done. PDF needs to containe the company info who did delivery and to who they did delivery to + date, time and signature.
They can store the PDF in theyr computer as profe of delivery and send the same document to customer with invoice or send all delivery documents at the end of the month with invoice.

2. Current signatur is stored 48 hours and if there is complaine after 2-3 months then there is no profe left in the system. Solution is described in point one.

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Re: Logistics

Dear,

I think it would be important to have a detail that contains information of the order, for example an order of drinks can be composed of several products example, Order1: 2 soda cocacola, 1 Sprite, 10 Redbull, etc.

Greetings Cordailes,

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Re: Logistics

CarCops Autovalve wrote:

Hello Gurtam

You have done amazing job to improve logistics with big update
https://weblog.gurtam.com/2017/02/big-l … agement-2/

Just few more things that clients constantly ask.

1. Logistics users need to generate delivery PDF after delivery is done. They need to send delivery confirmation PDF to theyr customers to prove that delivery was done. PDF needs to containe the company info who did delivery and to who they did delivery to + date, time and signature.
They can store the PDF in theyr computer as profe of delivery and send the same document to customer with invoice or send all delivery documents at the end of the month with invoice.

2. Current signatur is stored 48 hours and if there is complaine after 2-3 months then there is no profe left in the system. Solution is described in point one.

Thanks for your feedback.

The current signature is stored not only within 48 hours. It`s stored on period of storage of messages (by default 3 month). But now there is no way to see the signatures received after 48 hours. We are working on it.

Denis Strakh, Gurtam
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Logistics

Re: Logistics

aayala wrote:

Dear,

I think it would be important to have a detail that contains information of the order, for example an order of drinks can be composed of several products example, Order1: 2 soda cocacola, 1 Sprite, 10 Redbull, etc.

Greetings Cordailes,

Thanks for your proposal.
Now such information can be stored in the "Comment" field. http://joxi.ru/eAORw6JtO9vl2o

Denis Strakh, Gurtam
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Logistics

Re: Logistics

Hi,

Are we doing something wrong when using the Chat function?

We are just starting to test Logistics and one thing, all is fine and looks great, however we seem to have an issue with Chat.

We select unit to send Chat message, but when we hit "send" it remains in the line it was typed in. It remains in the type message line, so if you continue a chat with driver you need to highlight and delete each time before you can add text for another message? (see image1)

The other issue we have found is that the Mobile app Notification does not show or sound alert to advise of incoming message. (yes we have activated it in settings)

Also if driver is in the Chat window of the Logistics mobile app it does not update with incoming message. They need to go back out of Chat to main screen and select again to "refresh".

Any advice? Are we doing something wrong?

We are using Android mobile and Firefox browser.

Thanks.

Onwards and Upwards!!
Knowledge, data & information is power!