Topic: Telematics Technical Administrator job offer
We are Sahara Mining Services, one of the newest player in the fast growing Telematics business in West Africa. As we seek to grow and immediately establish ourselves as a formidable presence in the industry. We partnered with different suppliers as we are seeking to employ high-caliber, self-driven and motivated individuals to help populate our Operations and Support Team and properly position the Company in the local and foreign markets.
We would like to invite you to explore the opportunity as Part-Time Telematics Technical Administrator in our Company.
Mainly the tasks will be:
- Resolve hardware and software issues reported
- Provide assistance to the end-user in fixing reported problems
- Provide problem determination on hardware and software issues
- Determine the cause of the issue and provide permanent solutions
- Schedule and coordinate service requests
- Edits reports and dashboards according customers needs
We are currently using Atrack devices - http://www.atrack.com.tw/