Hi dear Gurtam Logistics Team,
we have a customer (the first) who realy wants to use Logistics. They deliver with 30-40 Units up to 600 orders per day with some complex rules.
They hired a consulting person to analyse their needs and help them beeing more effective and here is the list of questions regarding their needs which i personaly did not find how to solve this with Logistics. As i know that much is possible but i am just to stupied to understand it maybe you or some other readers have some comments to the needs:
1.) When driving with trucks you have to take care about the driving and pause times. Is it possible to set for example "driver can drive only 9 hours and he needs to drive not more than 4.5 hours before he needs to make a pause of 30 minutes (the lovely EU rules). At the moment we can set maximum working time but that ignores the needs of pauses....
2.) is it possible to change order of a route (or add or delete new points) when the tour already startet? (i did not find a way, but during the day it comes to the situation that something needs to be changed)
3.) it should be possible to move (drag and drop) tasks between different routes. for example route1 should go to object a but because there is no space any more the dispatcher needs to move object a to route 2. Deleting it and adding it manualy needs a lot of time and in modern html5 systems it would be cool to move it by mouse (have a look to trello.com how they solve this very cool)
4.) If a vehicle has 2 drivers on board it can work not only 9 hours but 18 hours. Can a vehicle do 2 routes per day or how can we solve this need that there are restrictions per driver but not per vehicle?
5.) a dayily problem is "blacklists" of endcustomers. They say "ok this driver we dont want to see here anymore" or "we have so heavy parcels, driver B is so perfect, please let him do our job every day"... there must be something like a negativ or positiv list that some objects should be delivered NOT by specific vehicle
6.) Is there any way to use google ETA features? Google can calculate driving time coresponding of the time of the day. Especialy in big towns its totaly different if you drive there in the morning or in the evening...
7.) our customer has some objects (30%) that dont need to be delivered "tomorrow between 15:30 and 16:00" but can be delivered "during the next 3 days". So the timeframe of delivery should be more than 24 hours for optimisation.... any idea how to solve that?
8.) where are the photos saved? is it possible to give the customer of our customer access only to HIS jobs? can notifications includes scanned delivery documents?
Uff, i think thats it.
They are delivering all kind of food and stuff to restaurants, supermarkets hotels and as i understood its realy a complex work what they are doing... Would be cool if we dont loose them to www.bringg.com which was proposed by the external consulter to use....
P.s. i think you did a great job with Logistics, for me it seems that the above points are the last missing for realy complex delivery schemes....
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