1

Adjusting adress settings in reports

(edited by n.sehictz 22/01/2016 18:34:11)

Topic: Adjusting adress settings in reports

Greetings all,

I require help about addresses (or how they appear) in reports.

Often it happens, that vehicle position is reported in a weird way, instead of stating the adress of the street
and the city the vehicle IS ACTUALLY AT, it reports a distance from another city, that is in ANOTHER COUNTRY (not yelling big_smile) and it creates a lot of confusion with customers, leading them to think that the software is not reliable, they jump to conclusions - you know how it is.

I am aware it has to do with "Mini city radius" and "Max distance from unit"; but so far I haven't been able to configure it
properly, so it wouldn't jump to distant cities that the vehicle hasn't been nowhere near. Just so we're clear - I am talking about adresses in reports.


Any feedback would be welcome, thanks a lot!

EDIT: here is an example of what I mean: http://i.imgur.com/nmwlXNH.png

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Adjusting adress settings in reports

Re: Adjusting adress settings in reports

Hi N.

the map looks so that its a few meters away from border.
as i remember there were in the last years a lot of changes of border lines. So you should send a message to support@gurtam,com and let the map team check the accuracy of their raw data.

Wolf.

Politeness dictates it to write his name on a post
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Adjusting adress settings in reports

Re: Adjusting adress settings in reports

Greetings,

The issue was fixed. Please, check it now.

Sergey Haritonov, Gurtam Maps Specialist
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Adjusting adress settings in reports

Re: Adjusting adress settings in reports

Thank you for the reply guys!

And thank you for the fix @hase, much appreciated.

For future reference, what do you suggest for me to use (as in software/platform), for providing better adress data to Gurtam?

Also, what is the best setting for Mini city radius/Max distance from unit for avoiding similar issues?

Thank you for your time!

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Adjusting adress settings in reports

Re: Adjusting adress settings in reports

n.sehictz
Usually 5 km radius/distance give optimal results.

Improving of addresses in reports can be achieved by uploading actual maps to Gurtam Maps. The system supports the following formats: MP, MapInfo, ESRI Shape, OSM in WGS-84. If you have such maps, you can provide them to us and we'll integrate the maps to Gurtam Maps.

Sergey Haritonov, Gurtam Maps Specialist
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Adjusting adress settings in reports

Re: Adjusting adress settings in reports

@hase, another little "complaint" from customer, different client this time.

Different problem now, the name of the street is a code (probably road designation), and for them it means nothing:

+ show spoiler

http://i.imgur.com/RZw5Fc3.png

If you could just correct it to the street name, it would mean a lot.

Thanks!