Re: WiaTag

hhamedk wrote:

Hi there

May Gurtam add a parameter as an extra parameter in WiaTag to check if location source On/Off. When this parameter changes put it to message and send to Wialon. This way we can found when the user turned on/off GPS (location service). This will help as Mock Location helps us now.

Yep. And additional warning if service was disabled (this can be done if app was not closed) and also if app was killed (you can use a physical cookie on android to detect that). So for Error finding and telling the client "ok guys, if your employe switch off the GPS or disable the service, or Kill the app in taskmanager you dont need to blame us for it"

Best regards

Wolf

Politeness dictates it to write his name on a post

Re: WiaTag

hhamedk, wwbusch aka Buwo

Hi Hamed, Wolf,

At the moment we are sending messages when we get a new location or user sends a photo, position, SOS, QR code or NTS-pay. Hence, the logic of sending a message when the location services are changing their state, or the application is closed is not supported in WiaTag at the moment. We will add the request to the backlog, however, please be informed that we aim to keep iOS and Android apps coherent to each other and the proposed solution does not solve all workarounds that end-user may do in order to stop location tracking or app usage. Hence, that is a matter of debate if we are to implement the requested feature. As noted earlier there are certain pre-assumptions that OSes have that limit our involvement in what the end-user may do with her cellphone.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

Hi Pavel,

i know its complicated. But real live shows that people disable it and boss complains that WiaTag is not working at all.
--> if you experience this a few times, you can
- Ask for a way to show your customer that his employee did made a fault (thats what we are doing here)
- dont recomend Wiatag (hmmm, not what we want)
- choose another product for this user case. (hmmmm. not what you want :-)))

CU in Minsk

Wolf.

Politeness dictates it to write his name on a post
104

WiaTag

(edited by hhamedk 07/07/2017 12:31:24)

Re: WiaTag

Pavel Bushuyeu, you are developing WiaTag for markets not to just develop an application to show off. I think you should consider your partners feedback as we are in direct contact with customers. What Wolf explained is true, most of customers consider WiaTag doesn't work well while their employees do things to prevent the boss to monitor them. In such a situation we have to prove this is not a WiaTag fault at least.
Although i really don't believe that requested functions can be a reason to use MDM software but just to note, regarding MDM software there is a big problem, cost!

105

WiaTag

Re: WiaTag

hhamedk wrote:

Pavel Bushuyeu, you are developing WiaTag for markets not to just develop an application to show off. I think you should consider your partners feedback as we are in direct contact with customers. What Wolf explained is true, most of customers consider WiaTag doesn't work well while their employees do things to prevent the boss to monitor them. In such a situation we have to prove this is not a WiaTag fault at least.
Although i really don't believe that requested functions can be a reason to use MDM software but just to note, regarding MDM software there is a big problems, cost!

Yesterday we met with a customer that is considering using WiaTag for their tablets plus for subcontractors.

Their number 1 concern is that user/driver can turn off by disabling  location of phone/tablet.

They are considering approximately 100 units, however this concern has now raised doubt of acceptance.

Onwards and Upwards!!
Knowledge, data & information is power!
106

WiaTag

Re: WiaTag

Hello,

One of our customers told us that their users are "activating" the power save mode when the energy of the phone is low, however they are not sending the locations stored in the black box until very late. Because of this the customer can't see the real time tracking of their people and asked us to "hide" the power save mode, or make the password needed to activate the mode.
Is there a way to solve our customer issue?

Thanks!

Thanks!

Re: WiaTag

you need a mdm software for "disabling" such functions (or do you mean the power save function in wiatag?)
As i remember you can set the visibility of the power save function in the settings...

Wolf.

Politeness dictates it to write his name on a post

Re: WiaTag

We collected in our WA Group after testings the following additional "needs" for WiaTag...

here are the collected WiaTag enhancements:
- Build in DriverChat
- Some kind of messages if Software was stopped, activated, GPS deactivated, SW killed
- Better and easier Configuration via Remote
- Remote configurable "Checklists or Forms".
- an ability to add a checklist as a form of precheck when the wiatag first starts ir when detects charging. This way if a fleet of trucks is using mobile handsets, they can do a safety checklist checkoff in any truck before they actually start the trip.
(last two points make also sence in Logistics, but also in WiaTag!)
- checked points on a Form / Checklist must be send to Wialon with location and timestamp to be available in Reports!
- Forms should be remotely sended to device together with device config
- its should be possible to choose between the forms. Not only one Form.

Please vote for it guys :-))

Wolf.

Politeness dictates it to write his name on a post
109

WiaTag

Re: WiaTag

We are using Wiatag to capture documents from our field engineers e.g. job cards, however upon running the report to download the images, the documents are upside down no matter how we tilt the phone camera. Could you please fix that too.

Tim Mwandha
Kampala, Uganda
Whatsapp: +25677398888
email: timothy@3dservices.co.ug

Re: WiaTag

Hi, Tim.Mwandha

we will take a look, thank you.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

Tim.Mwandha,

The issue is known and reproduces most of the time on Samsung devices. It happens that some of the devices do have a bug of sending an image upside down. We have fixed that for all modes of sending the photo besides the "original" one, as in this case the idea is that we are sending the image "as-is". Hence, the solution to that would be to go the Settings and choose any Photo quality besides the Original one, e.g. "High".

Best,

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

Hi,

As part of the development process in WiaTag, we would like to introduce the changes in Settings that are planned for the future releases.

All application-specific settings will live in 'Global settings'. Whereas, all mode-specific settings will be in 'User modes'. Please, follow the link to play with an interactive prototype of the upcoming changes: https://invis.io/4ZC72K25W

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
113

WiaTag

Re: WiaTag

Pavel Bushuyeu wrote:

Hi,

As part of the development process in WiaTag, we would like to introduce the changes in Settings that are planned for the future releases.

All application-specific settings will live in 'Global settings'. Whereas, all mode-specific settings will be in 'User modes'. Please, follow the link to play with an interactive prototype of the upcoming changes: https://invis.io/4ZC72K25W

Hi Pavel smile

will be it possible to hide mode-specific settings by admin password? as I see now only 6 options in Admin section
Also will be descrition with full list of  'Global settings and 'User modes'  in documentation ? Sometime it needs to guess where options will live  wink

PS There is not possible to click and select all options at interactive prototype to play fully  (=

Diana Cheley
Wialon Hosting Expert
Gurtam
114

WiaTag

Re: WiaTag

Hi Gurtam Team

Last version of WiaTag (1.7.380) on Samsung A7 doesn't upload black-box messages automatically (sending mode is set to By Timeout) . We down grade the WiaTag to version 1.4.330 and it works. please check.

115

WiaTag

Re: WiaTag

Hi

Gurtam Team, please confirm if below case will be considered in next WiaTag version or not:

May Gurtam add a parameter as an extra parameter in WiaTag to check if location source On/Off. When this parameter changes put it to message and send to Wialon. This way we can find when the user turned on/off GPS (location service). This will help as Mock Location helps us now.

116

WiaTag

(edited by Pavel Bushuyeu 15/08/2017 14:46:59)

Re: WiaTag

Hi hhamedk!

Last version of WiaTag (1.7.380) on Samsung A7 doesn't upload black-box messages automatically (sending mode is set to By Timeout) . We down grade the WiaTag to version 1.4.330 and it works. please check.

—  Please, send your logs to the development@gurtam.com as on our Samsung the application does work

Gurtam Team, please confirm if below case will be considered in next WiaTag version or not

—  We are looking at how this can be managed in the current application. We will update the community once we have a confirmed way to listen for such events.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

All of you who suffered from the location service blue bar on iOS 11 have a solution now:
https://forums.developer.apple.com/thread/84125

with an iOS 11 Beta 5 update if you switch location service to the 'Always' setting there will be no blue bar

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
118

WiaTag

(edited by Pavel Bushuyeu 12/09/2017 16:51:28)

Re: WiaTag

WiaTag iOS Update: Service, location, and crash statuses.

Dear users of WiaTag,

With a current update of WiaTag you may turn on ‘Location and service statuses’ in Additional parameters to send the messages with the following parameters:

  • Service status
  • Location services status
  • Crash report

This feature is aimed to provide a higher level control of how the application is used and reveal the cases of compromise intentional or unintentional.

Here is how to enable the function:

Settings → Additional parameters → Location and service status

https://media.giphy.com/media/3o7aD0POX4ISuFJs6Q/giphy.gif 

1. Service status parameter

Service parameter will come in the message when the user turns on or turns off the service:

https://media.giphy.com/media/3o7aCPAU5Cbt4K4Oly/giphy.gif 

In Wialon they appear in Messages:

See filtered by 's_on' messages:
's_on=1' — the service is turned on
's_on=0' — the service is turned off

https://image.prntscr.com/image/ywe954whSFuRouxhCM2SsQ.png

This will tell us that the user was turning off the service.

2. Location Services parameter
Another way how user may compromise the usage of the application is by turning off 'Location Services' in the phone's settings:

https://media.giphy.com/media/l378pgSkH4OhmhC92/giphy.gif
In this case the parameter in the message will be “ls=1” for turning on location services, “ls=0” for disabling location services.
https://image.prntscr.com/image/fqA_VTMrSFOtNZL1PTKsTw.png

3. Crash status parameter

Finally, if the app crashes, the message will come with a parameter and value “cr=1”

(for the demonstration purposes we have created a build that crashes one the “+” button is hit)

https://media.giphy.com/media/3o7aD5BgO1pMG7rOCI/giphy.gif

Wialon Hosting:

https://image.prntscr.com/image/5TLA4Dq4SoeWbv8kal3TwQ.png

Please, keep in mind that the message with the Location Services and Crash status will come with once the application is running.
As an overview I will mention once again 3 new parameters that are now avaliable in the 'Location and service status' of Additional settings:
ls=0 — location services turned off
ls=1 — location services turned on
s_on=0 — the service is tuned off
s_on=1 — the service is tuned on
cr=1 — the crash has occured

Glossary:
Location services — location settings of the iOS, Settings --> Privacy --> Location Services (on/off) or choosing a Location Services setting for the given application from never, only while using the app, always. For the correct work of the application 'Always' should be chosen.
Service — turning on or off the switch of WiaTag on the main screen
Crash — unexpected stop of the application functioning and exit.

The function is turned on by default for the new users of WiaTag. Existing users will need to activate it in the settings.
Similar functionality will appear on Android devices with upcoming updates.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
119

WiaTag

Re: WiaTag

WOW !!!!

Sint
120

WiaTag

Re: WiaTag

Pavel Bushuyeu, thanks for implementing these requested functions. Are these functions available in Android version as well?

Re: WiaTag

hhamedk

Similar functionality will appear on Android devices with upcoming updates.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
122

WiaTag

Re: WiaTag

Hi everyone

I have an idea seem simple to add in WiaTag. What you think if we have an ability in WiaTag settings to set password only for administration settings or all settings?

123

WiaTag

Re: WiaTag

So far so good

124

WiaTag

(edited by Pavel Bushuyeu 26/09/2017 10:50:16)

Re: WiaTag

Hi hhamedk,

We are reviewing WiaTag settings at the moment. Password will be needed for the User mode with several permissions: view, select, select+edit, select+edit+add and delete, for General Settings password will be required at all times.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
125

WiaTag

Re: WiaTag

Hi GT

Would you please inform us if Mock Location case we discussed about is approved or not?