1

WiaTag

(edited by kopa 16/02/2016 09:15:59)

Topic: WiaTag

WiaTag is a new mobile GPS tracker designed specially to work with Wialon system.
https://dl.dropboxusercontent.com/s/ycn54gemyus47ap/Screenshot_2015-11-27-17-08-05.png

+ beta testing

If you want to become a tester,follow the link and become a tester. Then a link for downloading the app will appear. Install the app and enjoy.
Your feedback, constructive criticism, and suggestions are highly welcome!

Mobile Development
Gurtam
2

WiaTag

Re: WiaTag

do we post feedback into this topic?

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
3

WiaTag

Re: WiaTag

JohnG Yes. You can also send your feedback to development@gurtam.com or leave it at the Google Play. wink

Mobile Development
Gurtam
4

WiaTag

Re: WiaTag

Ok Great I will start testing today

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
5

WiaTag

Re: WiaTag

Kopa should we also post suggestions and issues here in the forum so other testers can comment or give input ?

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
6

WiaTag

Re: WiaTag

This application has has a lot of potential and should be a great tool for users to use with Wialon.  Status creation is very simple and this on its own is a great benefit.

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
7

WiaTag

Re: WiaTag

JohnG, thank you for your feedback.
Surely, you can post suggestions right here, in this topic, so that everybody could read and comment.

Mobile Development
Gurtam
8

WiaTag

(edited by JohnG 22/12/2015 20:26:25)

Re: WiaTag

After initial testing I have the following items

1. Is this product going to replace GPS tag or is it an additional product?
2. I can't set the schedule for the operating time for the application.
3. When a picture is uploaded is it possible to to have some sort of confirmation it has been sent and if it is a large picture can we have a progress bar to show status of the upload.
4. Can we add to the action list? I would like to have the ability to have a hyperlink that would allow for connecting to other applications.
5. How do we remotely connect to the Wia Tag?
6. Is it possible to have the ability to enter text messages as an action item
7. Have the ability to read NFC tags or bar-codes and send that information to Wialon.

Is there a user guide for the product?

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
9

WiaTag

Re: WiaTag

JohnG
1. It is an additional product.
2. We'll check it
3. Progress bar isn't possible here but, with any result, you'll get a toast message ("Photo sent" on success or some kind of error).
4. It's an interesting proposal. We'll consider it for further versions.
5. Via commands in Wialon Hosting
6. WiaTag is only a tracker and texting is not a part of it.
7. We'll consider it for further versions.
User guide in progress.

Mobile Development
Gurtam
10

WiaTag

Re: WiaTag

Thanks for the reply Kopa,

We are working on some solution sets at the moment and what i want to do is to change the statue group that is in use from Wialon how do I do that? The use case is that i have a technician that starts using one group of statuses but based on sending a status from that group i want to switch him to another status group.

Can I create new status groups remotely? so i have a supervisor that needs to create a checklist to be completed by the field services person. The checklist depends on the findings from the first set of statuses, is that possible as well?

Regards
John

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
11

WiaTag

Re: WiaTag

For the sent message for Item 3 I do not always get the sent message. In my testing even though it said it had sent the photo it did not always show up in Wialon. Checking the application the blackbox was shown as empty. Today I found that if the battery is low (30%) the messages did not show up in the blackbox, that is it was empty and i could not change the status. However when i connected to power 3 messages appeared in the blackbox and i could send a status change. Is this normal? I am testing on a Samsung S6 edge.

Also in the final version will we be able to edit the "Contact Us" details to not default to support@gurtam.com?

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
12

WiaTag

Re: WiaTag

JohnG wrote:

We are working on some solution sets at the moment and what i want to do is to change the statue group that is in use from Wialon how do I do that? The use case is that i have a technician that starts using one group of statuses but based on sending a status from that group i want to switch him to another status group.

Can I create new status groups remotely? so i have a supervisor that needs to create a checklist to be completed by the field services person. The checklist depends on the findings from the first set of statuses, is that possible as well?

Yes, it's possible to create remote status remotely, however, sets of statuses can't be interconnected.

JohnG wrote:

For the sent message for Item 3 I do not always get the sent message. In my testing even though it said it had sent the photo it did not always show up in Wialon. Checking the application the blackbox was shown as empty. Today I found that if the battery is low (30%) the messages did not show up in the blackbox, that is it was empty and i could not change the status. However when i connected to power 3 messages appeared in the blackbox and i could send a status change. Is this normal? I am testing on a Samsung S6 edge.

Also in the final version will we be able to edit the "Contact Us" details to not default to support@gurtam.com?

We'll investigate the issue about WiaTag work with low battery. Thank you for your concern.

It's probable that the "Contact Us" details will be editable in future, under White Label.

Mobile Development
Gurtam
13

WiaTag

Re: WiaTag

Thanks Kopa

Do we have a user manual yet?

I want to test the remote connectivity

Regards
John

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
14

WiaTag

Re: WiaTag

Hi Kopa

Where I can find the user manual ?

Best Regards
Samuel

15

WiaTag

Re: WiaTag

The User Guide is in progress and will be ready in a couple of weeks.

Katerina Alexandrova
Business Analyst
Gurtam
16

WiaTag

(edited by n.sehictz 01/02/2016 13:43:20)

Re: WiaTag

Greetings,

I cannot install Wiatag for some reason - this is what comes up: http://i.imgur.com/cLs7YLe.png

Tried both via PlayStore and Chrome browser, any clues? (I am registered as a tester)

Thanks

EDIT: Fixed it! For anyone who has same problem - after registering with your smartphone, log in from desktop using the same googleplay account and then click Install from desktop, the download will begin on your device.

17

WiaTag

(edited by JohnG 09/02/2016 10:43:11)

Re: WiaTag

any update on the manual?

Also when will the producti0on version be available ?

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
18

WiaTag

Re: WiaTag

Is it possible to have entry fields associated with the status? We have requests from companies that want to use it for sales person tracking and they want the salesperson to enter the sales value when they select the status "sale is made". It would be good if we had the ability to have a number of these text entry fields and we could link to which status they would be triggered from. So when the trigger status is selected the field would pop up for the entry.

They are also raising the ability to capture NFC tag or barcode information this is a feature that I requested before so can this be looked at in one of the sooner future updates :-)

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.

Re: WiaTag

JohnG wrote:

Is it possible to have entry fields associated with the status? We have requests from companies that want to use it for sales person tracking and they want the salesperson to enter the sales value when they select the status "sale is made". It would be good if we had the ability to have a number of these text entry fields and we could link to which status they would be triggered from. So when the trigger status is selected the field would pop up for the entry.

I think this utility can help your customer.

20

WiaTag

Re: WiaTag

JohnG, the manual is almost ready. It will be available really soon (this very week) I hope.

Katerina Alexandrova
Business Analyst
Gurtam
21

WiaTag

Re: WiaTag

We looked at Wiatrack and its Pro version before and it is not suitable

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
22

WiaTag

Re: WiaTag

Great news Alek

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.

Re: WiaTag

JohnG wrote:

We looked at Wiatrack and its Pro version before and it is not suitable

JohnG, check the link I sent previously. The utiliy I mean is NOT Wiatrack or Wiatrack Pro.

24

WiaTag

Re: WiaTag

Hi Kopa ,

Can we have a command to take 10  snapshots with 5 seconds delay in between each snapshot ?
I'd like to rigger something like that if Device enters or leaves a Geofence.

Sint
25

WiaTag

Re: WiaTag

The snapshot may be able to be done with the Get Image command triggered by a notification that fires on the entry or exit from a Geofence. If that can be modified so that we can specify a number of images and the frequency (in seconds) between them it would be great. eg Get Image 5,2 so the device takes 5 images separated by 2 seconds. So in your case ysv  it would be Get Image 10,5

When I send the command to WiaTag running on a Samsung S6 I get an error.

16.02.2016 17:27:54: Command 'Get Image' sent to unit 'S6 Edge Test'.

16.02.2016 17:27:56: Error executing command 'Get Image' for unit 'S6 Edge Test'.

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
26

WiaTag

Re: WiaTag

ysv
You can query photo by Query snapshot command. If you need 10 photos, the command should be executed 10 times.

JohnG
Firstly, activate "Remote control" option in WiaTag settings.

Mobile Development
Gurtam
27

WiaTag

(edited by JohnG 16/02/2016 15:20:01)

Re: WiaTag

Kalaschnikow

I can't log in with the application to my hosting account so can't test it. Initial thoughts are that we need to be able to customize the fields that are displayed and it should be triggered by a status from within Wiatag. Having to work between two applications is not a good situation.

I may have solved the problem initially by creating a special status with the sales values and the user selects the value. If this status can be triggered by the developers from another status through the setting of a parameter it would be ideal.

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
28

WiaTag

Re: WiaTag

Hi Kopa.

It is activated on the device but I still get the error

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.

Re: WiaTag

JohnG wrote:

I can't log in with the application to my hosting account so can't test it. Initial thoughts are that we need to be able to customize the fields that are displayed and it should be triggered by a status from within Wiatag.

About logging in please check my answer on another thread (about WERA). And about the ability to send some events on status change: we can do it if Gurtam opens Intents. Before it, it is not possible.
Another way to do it is to integrate it with Wiatrack Pro. But Wiatrack Pro is not free.

30

WiaTag

Re: WiaTag

JohnG wrote:

Hi Kopa.
It is activated on the device but I still get the error

Please send us WiaTag's logs to the development@gurtam.com

Mobile Development
Gurtam
31

WiaTag

(edited by JohnG 21/02/2016 08:28:34)

Re: WiaTag

Kopa how do I get the logs?

Would be good if the app had a function where we could just send the logs to development :-)

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
32

WiaTag

Re: WiaTag

JohnG WiaTag has this option (Administrative Settings -> Debug mode -> Send logs (docs page 21)).

Mobile Development
Gurtam
33

WiaTag

Re: WiaTag

logs sent Kopa

Great to have the manual as well

John

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
34

WiaTag

Re: WiaTag

We are doing a POC of Wiatag for sales force tracking and need to be able to send out a route for the sales person to become a set of statuses in Wiatag. We can create the visit schedule in Wialon as a route but because the stores are close together we are worried that the checkpoint will not trigger correctly. The option is to have the checkpoints as statuses in Wiatag and the sales person selects the checkpoint he is visiting.

We need to have up to 30 statuses for this scenario. I can do it by creating multiple status groups but this is not easy to manage.

Is this possible?

John

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
35

WiaTag

Re: WiaTag

When we are running on a schedule and we reach the end time of the schedule how does Wiatag show that it is inactive? Does the service state change to show the off time of the schedule is triggered?

john

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
36

WiaTag

Re: WiaTag

Will Wiatag be released on Github so we can customize the application?

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
37

WiaTag

Re: WiaTag

JohnG wrote:

logs sent Kopa

Great to have the manual as well

John

On this issue, I've sent you a reply as a private message.

JohnG wrote:

We are doing a POC of Wiatag for sales force tracking and need to be able to send out a route for the sales person to become a set of statuses in Wiatag. We can create the visit schedule in Wialon as a route but because the stores are close together we are worried that the checkpoint will not trigger correctly. The option is to have the checkpoints as statuses in Wiatag and the sales person selects the checkpoint he is visiting.

We need to have up to 30 statuses for this scenario. I can do it by creating multiple status groups but this is not easy to manage.

Is this possible?

John

Maybe you'll like our new application Wialon Logistics, which will be released in March, 2016. I think, it covers your requirements. Just follow the news in our blog.

JohnG wrote:

When we are running on a schedule and we reach the end time of the schedule how does Wiatag show that it is inactive? Does the service state change to show the off time of the schedule is triggered?

john

Wiatag status is shown in the notifications bar. When Wiatag works, there is a special icon there; when it stops, the icon disappears.
If you see no such icon, enable it in Settings => Administrative settings => Notifications => Show app status.

JohnG wrote:

Will Wiatag be released on Github so we can customize the application?

No, we don't plan it.

Mobile Development
Gurtam
38

WiaTag

Re: WiaTag

Fixed this issue. The command has to go out as a virtual command. Once I did that I can get an image for both camera's on my S6 Edge.

Great feature and thanks to the Development team for this feature.

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
39

WiaTag

Re: WiaTag

Hi,

you can integrate the command, send location ?. And when you open this type of notification that ask hbrirlo with an application. For example: waze, google maps or google earth.

To have an assist of driving to get to the requested location.

40

WiaTag

Re: WiaTag

soporteCA
Thank you for your proposal.
We'll consider your remark when developing further versions.

Mobile Development
Gurtam

Re: WiaTag

para crear una cuenta de wiatag es de pago o gratis?

42

WiaTag

Re: WiaTag

chicosandro2004 wrote:

para crear una cuenta de wiatag es de pago o gratis?


El uso de WiaTag es gratis para los usuarios de Wialon Hosting. Si no tiene cuenta de Wialon todavía póngase en contacto con nuestro departamento de ventas: sales@gurtam.com

43

WiaTag

Re: WiaTag

Started to use wiatag .
Great  application.  Perfect tracking and the Current consumption  is amazing good.
The only thing I miss is simple remote setting of wiatag from Wialon.


koby

Koby Karat
Ananas Global
44

WiaTag

Re: WiaTag

Hi ,

I see a new option " NFC Reader" in Wiatag , what does this do ?
Can we read NFC cards / Tags using a smartphone and send the tag ID to Wialon platform ?

Sint
45

WiaTag

Re: WiaTag

In testing the NFC side we have been able to get the QR function to work but have had no success to get the application to read NFC tags. The tags can be read by other NFC applications on the same smartphone.

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
46

WiaTag

(edited by kopa 15/10/2016 11:53:39)

Re: WiaTag

ysv, JohnG,
If you activate NFC option in the WiaTag settings, you can send tag's value by two ways:
- go to the main screen in the WiaTag and place a tag to the device
- go to the home screen at your device and place a tag to the device and then check WiaTag at system dialog which contains NFC compatible  applications list (If you have chosen default NFC application, you should reset this at device settings)
Upon reading a tag, a message containing 'nfc' parameter is sent to the server.

Mobile Development
Gurtam
47

WiaTag

Re: WiaTag

Thanks for the explanation ,
both NFC tag read and QR code worked for me on Galaxy S6.




kopa wrote:

ysv, JohnG,
If you activate NFC option in the WiaTag settings, you can send tag's value by two ways:
- go to the main screen in the WiaTag and place a tag to the device
- go to the home screen at your device and place a tag to the device and then check WiaTag at system dialog which contains NFC compatible  applications list (If you have chosen default NFC application, you should reset this at device settings)
Upon reading a tag, a message containing 'nfc' parameter is sent to the server.

Sint
48

WiaTag

Re: WiaTag

Thanks Kopa

Is there any way to

1. Show what is being read from the QR capture and NFC capture on the screen for the user, and
2. capture the text information on the tag so the user can see it. We encode different items in the test like the item description, inspection information
etc and would be great that when the user uses Wiatag to scan they see this. The ID is automatically sent on the scan to the server.

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
49

WiaTag

Re: WiaTag

Also is it possible to integrate Wiatag with an application like AutomateIT or NFC Tools Tasks so that we can trigger an action on the read?

Phoenix Solusi
Mobile Visible Secure
Specialists in data acquisition and analysis for mobile and fixed assets. Integration in to content management systems is a specialty we have.
50

WiaTag

Re: WiaTag

JohnG wrote:

Thanks Kopa

Is there any way to

1. Show what is being read from the QR capture and NFC capture on the screen for the user, and
2. capture the text information on the tag so the user can see it. We encode different items in the test like the item description, inspection information
etc and would be great that when the user uses Wiatag to scan they see this. The ID is automatically sent on the scan to the server.

We will explore the possibility of implementing such functional.

Denis Strakh, Gurtam
51

WiaTag

Re: WiaTag

These Will be great features to have ,
Hope Gurtam will work out a solution for this requirement .




JohnG wrote:

Thanks Kopa

Is there any way to

1. Show what is being read from the QR capture and NFC capture on the screen for the user, and
2. capture the text information on the tag so the user can see it. We encode different items in the test like the item description, inspection information
etc and would be great that when the user uses Wiatag to scan they see this. The ID is automatically sent on the scan to the server.

Sint
52

WiaTag

Re: WiaTag

I'm testing it now, works nicely so far.

53

WiaTag

Re: WiaTag

This a great app.I have been using it for more than 4 months now. And i have some features to share

54

WiaTag

Re: WiaTag

It would be great to add these features to Wiatag:
1. Add the option to add custom statuses values as checkboxes to be able to select multiple values and send them in one message to the server
2. Save the photos taken within the app to mobile gallery
3. Add a text message with the photo before sending it to the server
4. Send multiple photos in at once

55

WiaTag

Re: WiaTag

montasser wrote:

This a great app.I have been using it for more than 4 months now. And i have some features to share

For what purpose do you use the app?

montasser wrote:

It would be great to add these features to Wiatag:
1. Add the option to add custom statuses values as checkboxes to be able to select multiple values and send them in one message to the server
2. Save the photos taken within the app to mobile gallery
3. Add a text message with the photo before sending it to the server
4. Send multiple photos in at once

Thanks for you proposals.

Denis Strakh, Gurtam

Re: WiaTag

I have massive problems with WiaTag on IOS.

For me it seems that the connection of WiaTag and IOS Location Api is not bugfree.

I have enabled gps for WiaTag and Internet etc.
But if i am located on a location that has no valid gps the location api still gives a near by location by wifi or by lbs data.
For me it seems so that WiaTag uses only the GPS location if it is there.
Than i found it often that it sends / uses old location of last valid gps signal but IOS location API already shows total different location.

Wolf.

Politeness dictates it to write his name on a post

Re: WiaTag

Hi,

We are looking to trial WiaTag with a client that currently uses the GPSTag.

I have 2 questions regarding WiaTag from those who are experienced users of this:

1. One feature with GPSTag is auto on/off be scheduled times/days (only available with Android sadly) - is this available with WiaTag?
2. What are the maid differences/benefits with GPSTag vs WiaTag?

Many thanks,
Alan.

Onwards and Upwards!!
Knowledge, data & information is power!
58

WiaTag

(edited by yavi 03/02/2017 10:39:39)

Re: WiaTag

FleetPursuit
1)Yes, on/off by schedule is available.
2) Both products are good. But you can learn more  here:
https://weblog.gurtam.com/2016/02/gps-tag-vs-wiatag/
*this article is made one year ago and Wiatag has some new features now

Viktor Yarovenko
Hardware department Specialist
59

WiaTag

(edited by FleetPursuit 03/02/2017 10:35:25)

Re: WiaTag

Thanks yavi,

Yes we found this article most helpful, this is why we have interest, just sought feedback from users that have been utilising the WiaTag - nothing beats personal experience though.

We originally thought on/off schedule was available for both iOS AND Android for GPSTag only to find that it is only for Android - is this feature available for both iOS and Android with WiaTag?

Does it also work with Chatterbox function?

We have offered it to one of our primary clients that have about 40 GPSTags in use to trial and provide feedback. They will likely take on the trial in order to compare.

Many thanks again, have a good weekend.

Alan.

Onwards and Upwards!!
Knowledge, data & information is power!
60

WiaTag

Re: WiaTag

wwbusch aka Buwo wrote:

I have massive problems with WiaTag on IOS.

For me it seems that the connection of WiaTag and IOS Location Api is not bugfree.

I have enabled gps for WiaTag and Internet etc.
But if i am located on a location that has no valid gps the location api still gives a near by location by wifi or by lbs data.
For me it seems so that WiaTag uses only the GPS location if it is there.
Than i found it often that it sends / uses old location of last valid gps signal but IOS location API already shows total different location.

Wolf.

Hello. First of all you need to check filtration settings and selected data collection mode. Because positioning message from iOS location API go directly into WiaTag filtering, which check this message by various parameters (speed, accuracy etc) - and decide, use or not to use recieved data. And if message was saved in WiaTag, it used for all outgoing messages to server, until it will replaced by filter with next successful iOS location API message. For this reason, there is a difference with location data of native iOS applications and WiaTag. If you switch off all fitering, and set data collection to continious mode - you may see, WiaTag will start collecting location data without difference with other system apps/services.

61

WiaTag

Re: WiaTag

FleetPursuit Schedules are available only for Android, there is no possibility to implement it for iOS.

Mobile Development
Gurtam

Re: WiaTag

Thanks for confirming kopa. Am assuming this an iOS issue as it is with GPSTag.

Our customers are used to this being the case with GPSTag so.....

Much appreciated.

Onwards and Upwards!!
Knowledge, data & information is power!
63

WiaTag

Re: WiaTag

stde wrote:
montasser wrote:

This a great app.I have been using it for more than 4 months now. And i have some features to share

For what purpose do you use the app?

montasser wrote:

It would be great to add these features to Wiatag:
1. Add the option to add custom statuses values as checkboxes to be able to select multiple values and send them in one message to the server
2. Save the photos taken within the app to mobile gallery
3. Add a text message with the photo before sending it to the server
4. Send multiple photos in at once

Thanks for you proposals.

We use Wiatag for both location tracking and also as data collection app. Here are the practical use for each feature :

1.       Add the option to add custom statuses values as checkboxes to be able to select multiple values and send them in one message to the server
·         We send agents to take photos of Ads Billboards to make sure it’s visible and available at the location for maintenance purposes. So sometimes we need to send predefined parameters for each photo (e.g Ad is Available, Ad is Visible, Lighting is Working), that’s why we need to make the custom status as Checkboxes to select multiple values and send it at once for each Billboard.

2.       Save the photos taken within the app to gallery
·         Our agents take more than 200 photos per day for different locations. We need to make sure that if something goes wrong and the photo couldn’t be sent to the server then we have a backup for it on the internal storage of the mobile.

3.       Add a text message with the photo before sending it to the server
·         We need to send the Media Billboard serial number with each photo taken, so when the admin receives the image on the server, he would be able to store each photo with its serial number.

4.       Send multiple photos at once
·         In our case, each media billboard in one location has two sides (Side A & Side B). So receiving one message for 2 sides would be more convenient for us.

The above is a real project we are working on now but I believe these features can be used in different scenarios for other data collection tasks other than media monitoring.

64

WiaTag

(edited by FleetPursuit 06/02/2017 15:04:25)

Re: WiaTag

montasser,

Our primary user for this solution currently use GPSTag provided by use - been using for about 12mths.

They have a number of systems that they use with their iPads. They provide this to their delivery drivers and other field personnel - original brief was to track the iPads..... WiaTag was only being in beta at the time so we used GPSTag.

They heavily rely on the Chatterbox app for messages and images. We are trying to determine if WiaTag is better option than GPSTag. To date we've had no major dramas with GPSTag.

If so we will discuss not only with this client but all those using GPSTag. We have asked our client to trial and awaiting devission.

Cheers.

Onwards and Upwards!!
Knowledge, data & information is power!

Re: WiaTag

dmev wrote:
wwbusch aka Buwo wrote:

I have massive problems with WiaTag on IOS.

For me it seems that the connection of WiaTag and IOS Location Api is not bugfree.

I have enabled gps for WiaTag and Internet etc.
But if i am located on a location that has no valid gps the location api still gives a near by location by wifi or by lbs data.
For me it seems so that WiaTag uses only the GPS location if it is there.
Than i found it often that it sends / uses old location of last valid gps signal but IOS location API already shows total different location.

Wolf.

Hello. First of all you need to check filtration settings and selected data collection mode. Because positioning message from iOS location API go directly into WiaTag filtering, which check this message by various parameters (speed, accuracy etc) - and decide, use or not to use recieved data. And if message was saved in WiaTag, it used for all outgoing messages to server, until it will replaced by filter with next successful iOS location API message. For this reason, there is a difference with location data of native iOS applications and WiaTag. If you switch off all fitering, and set data collection to continious mode - you may see, WiaTag will start collecting location data without difference with other system apps/services.


thanks for explaination of algorithm. going to recheck that with my ios.

Wolf.

Politeness dictates it to write his name on a post
66

WiaTag

(edited by FleetPursuit 19/02/2017 02:04:15)

Re: WiaTag

We have downloaded WiaTag to one of our mobile S6, mine actually.

We currently have a number of customers using GPS Tag but as it is no longer being developed thought we'd start testing WiaTag as replacement.

Must say we struggled a little and still are with a few things that maybe someone could help us with.

1 - we see you can send image, SOS. Can drivers/users also send txt messages as you can in GPSTag and manage via Chatterbox? Cannot find this anywhere in WiaTag - this function is very heavily relied upon by our customers.

2 - we have customer that wishes to use to log trip mode (logbooking) - business/private. We set up custom status, but when we view info in Wialon monitoring we see both Business and Private under 2 parameters. Image shows the correct one as "tripmode" we created, other "mode" we didn't and cannot find it. (We are still yet to work out how to build reports for this also)

Other attached image is how we set up custom status.

Appreciate any feedback from other users.

Note: just had confirmed wiatag is not able to send message conversations like GPSTag can so is of no use to us - shame. Will stick with GPSTag instead.

Thanks.

Onwards and Upwards!!
Knowledge, data & information is power!
67

WiaTag

Re: WiaTag

New version (1.5) of WiaTag is available for android & iOS.

What's new:
- Request configuration - from the monitoring system, you can execute the command "Request configuration" http://joxi.ru/eAORw6JtYVWP2o. Find a configuration file you can to the file server by using the http://apps.wialon.com/#disketta application http://joxi.ru/v29XgyEH6JywmG
- Manage custom statuses (available for ios, in the android version will be in the next release) - in the settings of the "Custom statuses", the option "Numeric message`s format" is added. It allows you to additionally register in the message status index: http://joxi.ru/bmo0lbGCKeYl2y
- There was an opportunity to establish phone number for the action "SOS" - if the phone number is set, then when you touch SOS, an automatic call goes to it.

Denis Strakh, Gurtam

Re: WiaTag

Thanks Denis, especialy for this: "in the settings of the "Custom statuses", the option "Numeric message`s format" is added. It allows you to additionally register in the message status index", now same functionality as old tracker app...

going to test upload and download of config ;-) if that works easy, it would make mass distribution much easier...

Wolf.

Politeness dictates it to write his name on a post
69

WiaTag

Re: WiaTag

New version (1.6) of WiaTag is available for android.
Details here.

Denis Strakh, Gurtam
70

WiaTag

Re: WiaTag

Hi There

Is there any possibility to detect Mock Location? Some Companies has problem with their employees who enable this Developer Option in Android. It would be convenient if WiaTag can detect it and send it as a parameter. This way we can create a sensor for that and use it in Notifications, Reports and...

Re: WiaTag

Been putting WiaTag to use and getting a lot of error notifications!

Started sending them through as the error asks....

My mobile shows just how many there have been, it says in the past 7 day 60, but in fact this just today as it was only activated today.

Onwards and Upwards!!
Knowledge, data & information is power!
72

WiaTag

Re: WiaTag

hhamedk
Thank you for your proposal, we'll analyze possibility of adding such functionality in the nearest application update.
FleetPursuit
Please provide more information about error notifications, which application shows them, what is the content of these notifications?

Mobile Development
Gurtam

Re: WiaTag

Kopa,

Have sent many of the crash reports as the app asks and confirms when sent, as I believe a few of our network colleagues that are also using WiaTag have done.

Also having another issue, in Wialon it only shows offline when in fact it is online. We are using "Standard" as our optimal setting mode.

We even uninstalled then reinstalled selecting Standard mode and left everything defaulted to see if it made any difference. It didn't - seems to be tracking fine all the same though, but still show as offline.

Onwards and Upwards!!
Knowledge, data & information is power!
74

WiaTag

Re: WiaTag

FleetPursuit wrote:

Have sent many of the crash reports as the app asks and confirms when sent, as I believe a few of our network colleagues that are also using WiaTag have done.

Please send us log files and device's model name to development@gurtam.com for further analysis of the problem.

FleetPursuit wrote:

Also having another issue, in Wialon it only shows offline when in fact it is online. We are using "Standard" as our optimal setting mode.
We even uninstalled then reinstalled selecting Standard mode and left everything defaulted to see if it made any difference. It didn't - seems to be tracking fine all the same though, but still show as offline.

Please contact our support team support@gurtam.com

Mobile Development
Gurtam
75

WiaTag

(edited by hhamedk 22/05/2017 20:59:23)

Re: WiaTag

Hi everyone

Most customers have some problems while using Tracker Applications like WiaTag because their employees cheat and they can't do anything. They say Tracker Applications are not reliable. I try to list some problems and some suggestion for solving them:

1. Mock Location
I explained in my previous post:

Hi There

Is there any possibility to detect Mock Location? Some Companies has problem with their employees who enable this Developer Option in Android. It would be convenient if WiaTag can detect it and send it as a parameter. This way we can create a sensor for that and use it in Notifications, Reports and...

2. Some employees turn devices off and then say that our device battery was low or device turned off since battery got off. We suggest to add 2 parameters, first Power Source (shows if device is connected to external power or not) and second Device Up-time (device up-time from last restart). combination of parameter Battery level and these two new parameters will prevent employees to cheat.
3. Some employees uninstall the application (specially in long trips) so there will be no data in Wialon system and just before they back to office they reinstall it. They say that there is a bug in application that didn't work. I suggest to add a functionality to get an optional Administration Access from user in setting and in this case prevent users from uninstalling the application. Users can uninstall it only with entering Admin Password (which is supported now in WiaTag)
4. Some employees turn off their location in Android and in this case there in no way for WiaTag to acquire location data. It would be more convenient if we could prevent them from such cheat but as I know (not sure) it's impossible. So, I suggest to add another parameter to send Location State in android immediately as it's status changes. This way in Wialon we can create a sensor for it and prove employees that they cheat.
5. Same as #4 we can add a parameter for Start/Stop of WiaTag service.
6. Some customers are parents want to use WiaTag for tracking their kids and based on our law (I'm not sure about other countries) parents can track their kids anonymously. So, they prefer to hide the application from application list (Menu, Apps list).

Other great partners please share your ideas about these cases, Please...

Re: WiaTag

A good MDM software will solve the most (if not all) of you problems smile But it costs money...

77

WiaTag

Re: WiaTag

Gurtam Team, are you agree with kalaschnikow?

Re: WiaTag

With setting on "standard" is anyone able to provide me with a "general/indication" of the data volume used based on a 12 hour day.

Realise a number of variables need to be taken into account, so just a rough idea is all we need based on above, this would be very helpful.

Thanks.

Onwards and Upwards!!
Knowledge, data & information is power!
79

WiaTag

Re: WiaTag

Hameed ,

If you use a MDM software it will be more successful as you will have very good control of  users Mobile devices.
You can partner with a good MDM platform and provide a combined solution to your clients.
Yes , it will cost money but worth what you are paying for.


hhamedk wrote:

Gurtam Team, are you agree with kalaschnikow?

Sint
80

WiaTag

Re: WiaTag

Hi there

We faced a problem with last version of WiaTag. We set data collection to continues mode and data sending continues mode. But, the application doesn't send data automatically. collect data and store in black-box and user have to press black-box unload button.

If other partners faced same problem please share here.

Gurtam guys please check

81

WiaTag

(edited by Pavel Bushuyeu 30/05/2017 11:03:36)

Re: WiaTag

Hi hhamedk

will check and come back to you

UPD: the bug is confirmed

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
82

WiaTag

(edited by Pavel Bushuyeu 30/05/2017 11:44:04)

Re: WiaTag

Regarding your previous question on MDM software:

The aim of the mass market mobile devices and operating systems is to secure customer’s daily device usage. Hence we, as an application developer, won’t be able to:

- force the device to be turned on if it is charged
- prevent uninstall
- force share of device’s location
- force open of the application
- ‘hide’ the application

The functionality requested does not lie in the domain of WiaTag, or any other application in that matter. Hence, Mobile Device Management (MDM) solution is indeed sounds as what you are asking for.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
83

WiaTag

Re: WiaTag

hhamedk wrote:

Hi there

We faced a problem with last version of WiaTag. We set data collection to continues mode and data sending continues mode. But, the application doesn't send data automatically. collect data and store in black-box and user have to press black-box unload button.

If other partners faced same problem please share here.

Gurtam guys please check

We checked all data sending modes and found the issue only in the "By timeout" mode on devices with Android 7.0+. Fix will be available in the next update as soon as possible.
If you found issues in other modes please contact us to development@gurtam.com with log files.

Mobile Development
Gurtam

Re: WiaTag

We have discovered one thing that would be a valuable enhancement.

When staff member used for a short trip of about 2km (on foot) and turned WiaTag off upon return, it still showed them located 400m from office.

Standard setting was chosen for mode. As black box was not due to upload messages at the time they remained in black box.

Maybe it would benefit with automatically send all messages on turning off.....?

Onwards and Upwards!!
Knowledge, data & information is power!
85

WiaTag

Re: WiaTag

FleetPursuit wrote:

We have discovered one thing that would be a valuable enhancement.

When staff member used for a short trip of about 2km (on foot) and turned WiaTag off upon return, it still showed them located 400m from office.

Standard setting was chosen for mode. As black box was not due to upload messages at the time they remained in black box.

Maybe it would benefit with automatically send all messages on turning off.....?

We recommend you try:
- change option "data sending": reduce timeout
- оblige a staff member before service off - unload blackbox

Denis Strakh, Gurtam

Re: WiaTag

stde wrote:
FleetPursuit wrote:

We have discovered one thing that would be a valuable enhancement.

When staff member used for a short trip of about 2km (on foot) and turned WiaTag off upon return, it still showed them located 400m from office.

Standard setting was chosen for mode. As black box was not due to upload messages at the time they remained in black box.

Maybe it would benefit with automatically send all messages on turning off.....?

We recommend you try:
- change option "data sending": reduce timeout
- оblige a staff member before service off - unload blackbox

Yes this was the initial thought but we must look at from customer perspective.....not good if they need to rely on their workers to do it manually.

Onwards and Upwards!!
Knowledge, data & information is power!
87

WiaTag

Re: WiaTag

ок, your proposal will be added to the product backlog.

Denis Strakh, Gurtam
88

WiaTag

Re: WiaTag

Hi there

Is it interested for other partners if Gurtam add an option to WiaTag sending LBS data even while user disabled GPS from Android setting?
Most of customers asked us such a function.

89

WiaTag

Re: WiaTag

Hi everyone

It's more convenience if you do a simple Window application that users can creat configuration file with it and save it (like most hardware configuration programs). Then they can use saved file in Wialon commands. We know that WiaTag configuration file is more simple than most HWs but for end users it will be useful.

90

WiaTag

Re: WiaTag

hhamedk wrote:

Hi everyone

It's more convenience if you do a simple Window application that users can creat configuration file with it and save it (like most hardware configuration programs). Then they can use saved file in Wialon commands. We know that WiaTag configuration file is more simple than most HWs but for end users it will be useful.

Hi Hamed,

as some alternative way user can set up Wia Tag app with required settings on phone, then use option "Share Configuration" ("Remote control" - "Share configuration" ) to copy JSON configuration in file

Diana Cheley
Wialon Hosting Expert
Gurtam

Re: WiaTag

and this file can be send simple by command to other devices.

But still i must say: i have installed Wiatag now on doozends of devices and every time i need to think again what i need to configure how.
In my eyes its still not "Enduser-Ready"!

I think for "providing" WiaTag to Endusers there must be a config link or config QR Code we can end to the user and he scans it and the device connectes to correct account and downloads pre-configured configuration!

Maybe a good theme for discussing at the Show in Minsk :-))

Wolf.
P.S. in our Whatsapp Group we still think that the Android Version is buggy with unloading the blackbox!

Politeness dictates it to write his name on a post

Re: WiaTag

wwbusch aka Buwo wrote:

and this file can be send simple by command to other devices.

But still i must say: i have installed Wiatag now on doozends of devices and every time i need to think again what i need to configure how.
In my eyes its still not "Enduser-Ready"!

I think for "providing" WiaTag to Endusers there must be a config link or config QR Code we can end to the user and he scans it and the device connectes to correct account and downloads pre-configured configuration!

Maybe a good theme for discussing at the Show in Minsk :-))

Wolf.
P.S. in our Whatsapp Group we still think that the Android Version is buggy with unloading the blackbox!

Yes, I would have to agree Wolf, we too are having difficulty in finding a simple solution workaround for end-users. Usually end-users have limited tech understanding, that's why they come to us after all.

Over the weekend I looked at what the "Share configuration" in-app option did, thinking that maybe it sent/exported a configuration file that could be emailed....didn't appear to do anything as nothing was attached to the email - then even it one was how is end-user to utilise? Maybe we do it wrong....?

Are still promoting GPS Tag as it is a lot more user-friendly, to promote WiaTag I fear will potentially create extra strain on our tech resources unnecessarily.

ideally we wish to actively promote WiaTag as appearance alone presents better marketing as also additional benefits over GPSTag.

Onwards and Upwards!!
Knowledge, data & information is power!

Re: WiaTag

We are playing with some people and analysing the stability of WiaTag. Smart Mode on my BV6000 Android 7 device is not very smart, it just send after 30km or so, sometimes after 10. Than it sends fine.
If i use the default config it just stores the messages and dont send. Needed many tries to find a config that blackbox is unloaded.
On IOS my blackbox is at all not unloaded.

I love WiaTag and the ideas behind, i also know that "supporting so many different Android Versions" is a problem. And background on IOS is also a problem. But there are two really needs:
- it must run stable
- it must be documentated in a way that WE can understand it out of the box without doing "reverse engineering" of how to find a configuration that works always
;-)

Please dont kill me in Minsk dear WiaTag Developers! Its constructive critics ;-)

Wolf.

Politeness dictates it to write his name on a post

Re: WiaTag

Hi wwbusch aka Buwo,

We do test on multiple Andriod devices. Please, contact development@gurtam.com with more details on the problem as messages should be sending in a default config. The same applies to the documentation: please tell us more about the places that confused you.

Many thanks for the active participation, Wolf.
No offense taken, throw more!

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

Hi Pavel,

its complicated :-) at the moment we are trying to find if its HW problems or some system services disturbing WiaTag.

We will analyze and send you more infos.

Wolf.

Politeness dictates it to write his name on a post

Re: WiaTag

Pavel, did you test already with IOS11? Since IOS11 i get a total anoying blue notification bar in the top of the phone which tells me all the time that WiaTag is using the location. I also did not find any place to disable this warnings...

Any idea?

Wolf.

Politeness dictates it to write his name on a post

Re: WiaTag

Hi there
I am Ashkan from GGRCO soppurt team
i have a problem with wiatag app (test device is Samsung Galaxy Tab A and android version is 5.1.1)
the problem is that app doesn't get or send position point automatically

Re: WiaTag

Hi Ashkan, did it do before and you only upgraded?
How did you configure it? Default Config? Standard? Active? Do you see messages in the Blackbox? What happens if you click to "unload the blackbox"?

Or did it happend after update? Did you check the new version which came yesterday into play store?

In General we found that "smartmode" on devices without good 3G sensor is working bad. So better switch it to GPS mode.

Wolf.

Politeness dictates it to write his name on a post

Re: WiaTag

wwbusch aka Buwo,

that is an operating system notification that location is being used:
https://gadgetstouse.com/news/ios-11-bl … -bar/60192

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
100

WiaTag

(edited by hhamedk 04/07/2017 15:38:21)

Re: WiaTag

Hi there

May Gurtam add a parameter as an extra parameter in WiaTag to check if location source On/Off. When this parameter changes put it to message and send to Wialon. This way we can find when the user turned on/off GPS (location service). This will help as Mock Location helps us now.

Re: WiaTag

hhamedk wrote:

Hi there

May Gurtam add a parameter as an extra parameter in WiaTag to check if location source On/Off. When this parameter changes put it to message and send to Wialon. This way we can found when the user turned on/off GPS (location service). This will help as Mock Location helps us now.

Yep. And additional warning if service was disabled (this can be done if app was not closed) and also if app was killed (you can use a physical cookie on android to detect that). So for Error finding and telling the client "ok guys, if your employe switch off the GPS or disable the service, or Kill the app in taskmanager you dont need to blame us for it"

Best regards

Wolf

Politeness dictates it to write his name on a post

Re: WiaTag

hhamedk, wwbusch aka Buwo

Hi Hamed, Wolf,

At the moment we are sending messages when we get a new location or user sends a photo, position, SOS, QR code or NTS-pay. Hence, the logic of sending a message when the location services are changing their state, or the application is closed is not supported in WiaTag at the moment. We will add the request to the backlog, however, please be informed that we aim to keep iOS and Android apps coherent to each other and the proposed solution does not solve all workarounds that end-user may do in order to stop location tracking or app usage. Hence, that is a matter of debate if we are to implement the requested feature. As noted earlier there are certain pre-assumptions that OSes have that limit our involvement in what the end-user may do with her cellphone.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

Hi Pavel,

i know its complicated. But real live shows that people disable it and boss complains that WiaTag is not working at all.
--> if you experience this a few times, you can
- Ask for a way to show your customer that his employee did made a fault (thats what we are doing here)
- dont recomend Wiatag (hmmm, not what we want)
- choose another product for this user case. (hmmmm. not what you want :-)))

CU in Minsk

Wolf.

Politeness dictates it to write his name on a post
104

WiaTag

(edited by hhamedk 07/07/2017 12:31:24)

Re: WiaTag

Pavel Bushuyeu, you are developing WiaTag for markets not to just develop an application to show off. I think you should consider your partners feedback as we are in direct contact with customers. What Wolf explained is true, most of customers consider WiaTag doesn't work well while their employees do things to prevent the boss to monitor them. In such a situation we have to prove this is not a WiaTag fault at least.
Although i really don't believe that requested functions can be a reason to use MDM software but just to note, regarding MDM software there is a big problem, cost!

105

WiaTag

Re: WiaTag

hhamedk wrote:

Pavel Bushuyeu, you are developing WiaTag for markets not to just develop an application to show off. I think you should consider your partners feedback as we are in direct contact with customers. What Wolf explained is true, most of customers consider WiaTag doesn't work well while their employees do things to prevent the boss to monitor them. In such a situation we have to prove this is not a WiaTag fault at least.
Although i really don't believe that requested functions can be a reason to use MDM software but just to note, regarding MDM software there is a big problems, cost!

Yesterday we met with a customer that is considering using WiaTag for their tablets plus for subcontractors.

Their number 1 concern is that user/driver can turn off by disabling  location of phone/tablet.

They are considering approximately 100 units, however this concern has now raised doubt of acceptance.

Onwards and Upwards!!
Knowledge, data & information is power!
106

WiaTag

Re: WiaTag

Hello,

One of our customers told us that their users are "activating" the power save mode when the energy of the phone is low, however they are not sending the locations stored in the black box until very late. Because of this the customer can't see the real time tracking of their people and asked us to "hide" the power save mode, or make the password needed to activate the mode.
Is there a way to solve our customer issue?

Thanks!

Thanks!

Re: WiaTag

you need a mdm software for "disabling" such functions (or do you mean the power save function in wiatag?)
As i remember you can set the visibility of the power save function in the settings...

Wolf.

Politeness dictates it to write his name on a post

Re: WiaTag

We collected in our WA Group after testings the following additional "needs" for WiaTag...

here are the collected WiaTag enhancements:
- Build in DriverChat
- Some kind of messages if Software was stopped, activated, GPS deactivated, SW killed
- Better and easier Configuration via Remote
- Remote configurable "Checklists or Forms".
- an ability to add a checklist as a form of precheck when the wiatag first starts ir when detects charging. This way if a fleet of trucks is using mobile handsets, they can do a safety checklist checkoff in any truck before they actually start the trip.
(last two points make also sence in Logistics, but also in WiaTag!)
- checked points on a Form / Checklist must be send to Wialon with location and timestamp to be available in Reports!
- Forms should be remotely sended to device together with device config
- its should be possible to choose between the forms. Not only one Form.

Please vote for it guys :-))

Wolf.

Politeness dictates it to write his name on a post
109

WiaTag

Re: WiaTag

We are using Wiatag to capture documents from our field engineers e.g. job cards, however upon running the report to download the images, the documents are upside down no matter how we tilt the phone camera. Could you please fix that too.

Tim Mwandha
Kampala, Uganda
Whatsapp: +25677398888
email: timothy@3dservices.co.ug

Re: WiaTag

Hi, Tim.Mwandha

we will take a look, thank you.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

Tim.Mwandha,

The issue is known and reproduces most of the time on Samsung devices. It happens that some of the devices do have a bug of sending an image upside down. We have fixed that for all modes of sending the photo besides the "original" one, as in this case the idea is that we are sending the image "as-is". Hence, the solution to that would be to go the Settings and choose any Photo quality besides the Original one, e.g. "High".

Best,

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

Hi,

As part of the development process in WiaTag, we would like to introduce the changes in Settings that are planned for the future releases.

All application-specific settings will live in 'Global settings'. Whereas, all mode-specific settings will be in 'User modes'. Please, follow the link to play with an interactive prototype of the upcoming changes: https://invis.io/4ZC72K25W

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
113

WiaTag

Re: WiaTag

Pavel Bushuyeu wrote:

Hi,

As part of the development process in WiaTag, we would like to introduce the changes in Settings that are planned for the future releases.

All application-specific settings will live in 'Global settings'. Whereas, all mode-specific settings will be in 'User modes'. Please, follow the link to play with an interactive prototype of the upcoming changes: https://invis.io/4ZC72K25W

Hi Pavel smile

will be it possible to hide mode-specific settings by admin password? as I see now only 6 options in Admin section
Also will be descrition with full list of  'Global settings and 'User modes'  in documentation ? Sometime it needs to guess where options will live  wink

PS There is not possible to click and select all options at interactive prototype to play fully  (=

Diana Cheley
Wialon Hosting Expert
Gurtam
114

WiaTag

Re: WiaTag

Hi Gurtam Team

Last version of WiaTag (1.7.380) on Samsung A7 doesn't upload black-box messages automatically (sending mode is set to By Timeout) . We down grade the WiaTag to version 1.4.330 and it works. please check.

115

WiaTag

Re: WiaTag

Hi

Gurtam Team, please confirm if below case will be considered in next WiaTag version or not:

May Gurtam add a parameter as an extra parameter in WiaTag to check if location source On/Off. When this parameter changes put it to message and send to Wialon. This way we can find when the user turned on/off GPS (location service). This will help as Mock Location helps us now.

116

WiaTag

(edited by Pavel Bushuyeu 15/08/2017 14:46:59)

Re: WiaTag

Hi hhamedk!

Last version of WiaTag (1.7.380) on Samsung A7 doesn't upload black-box messages automatically (sending mode is set to By Timeout) . We down grade the WiaTag to version 1.4.330 and it works. please check.

—  Please, send your logs to the development@gurtam.com as on our Samsung the application does work

Gurtam Team, please confirm if below case will be considered in next WiaTag version or not

—  We are looking at how this can be managed in the current application. We will update the community once we have a confirmed way to listen for such events.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam

Re: WiaTag

All of you who suffered from the location service blue bar on iOS 11 have a solution now:
https://forums.developer.apple.com/thread/84125

with an iOS 11 Beta 5 update if you switch location service to the 'Always' setting there will be no blue bar

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
118

WiaTag

(edited by Pavel Bushuyeu 12/09/2017 16:51:28)

Re: WiaTag

WiaTag iOS Update: Service, location, and crash statuses.

Dear users of WiaTag,

With a current update of WiaTag you may turn on ‘Location and service statuses’ in Additional parameters to send the messages with the following parameters:

  • Service status
  • Location services status
  • Crash report

This feature is aimed to provide a higher level control of how the application is used and reveal the cases of compromise intentional or unintentional.

Here is how to enable the function:

Settings → Additional parameters → Location and service status

https://media.giphy.com/media/3o7aD0POX4ISuFJs6Q/giphy.gif 

1. Service status parameter

Service parameter will come in the message when the user turns on or turns off the service:

https://media.giphy.com/media/3o7aCPAU5Cbt4K4Oly/giphy.gif 

In Wialon they appear in Messages:

See filtered by 's_on' messages:
's_on=1' — the service is turned on
's_on=0' — the service is turned off

https://image.prntscr.com/image/ywe954whSFuRouxhCM2SsQ.png

This will tell us that the user was turning off the service.

2. Location Services parameter
Another way how user may compromise the usage of the application is by turning off 'Location Services' in the phone's settings:

https://media.giphy.com/media/l378pgSkH4OhmhC92/giphy.gif
In this case the parameter in the message will be “ls=1” for turning on location services, “ls=0” for disabling location services.
https://image.prntscr.com/image/fqA_VTMrSFOtNZL1PTKsTw.png

3. Crash status parameter

Finally, if the app crashes, the message will come with a parameter and value “cr=1”

(for the demonstration purposes we have created a build that crashes one the “+” button is hit)

https://media.giphy.com/media/3o7aD5BgO1pMG7rOCI/giphy.gif

Wialon Hosting:

https://image.prntscr.com/image/5TLA4Dq4SoeWbv8kal3TwQ.png

Please, keep in mind that the message with the Location Services and Crash status will come with once the application is running.
As an overview I will mention once again 3 new parameters that are now avaliable in the 'Location and service status' of Additional settings:
ls=0 — location services turned off
ls=1 — location services turned on
s_on=0 — the service is tuned off
s_on=1 — the service is tuned on
cr=1 — the crash has occured

Glossary:
Location services — location settings of the iOS, Settings --> Privacy --> Location Services (on/off) or choosing a Location Services setting for the given application from never, only while using the app, always. For the correct work of the application 'Always' should be chosen.
Service — turning on or off the switch of WiaTag on the main screen
Crash — unexpected stop of the application functioning and exit.

The function is turned on by default for the new users of WiaTag. Existing users will need to activate it in the settings.
Similar functionality will appear on Android devices with upcoming updates.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
119

WiaTag

Re: WiaTag

WOW !!!!

Sint
120

WiaTag

Re: WiaTag

Pavel Bushuyeu, thanks for implementing these requested functions. Are these functions available in Android version as well?

Re: WiaTag

hhamedk

Similar functionality will appear on Android devices with upcoming updates.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
122

WiaTag

Re: WiaTag

Hi everyone

I have an idea seem simple to add in WiaTag. What you think if we have an ability in WiaTag settings to set password only for administration settings or all settings?

123

WiaTag

Re: WiaTag

So far so good

124

WiaTag

(edited by Pavel Bushuyeu 26/09/2017 10:50:16)

Re: WiaTag

Hi hhamedk,

We are reviewing WiaTag settings at the moment. Password will be needed for the User mode with several permissions: view, select, select+edit, select+edit+add and delete, for General Settings password will be required at all times.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
125

WiaTag

Re: WiaTag

Hi GT

Would you please inform us if Mock Location case we discussed about is approved or not?

126

WiaTag

Re: WiaTag

Hi Pavel Bushuyeu, any response?

Re: WiaTag

Hi hhamedk

Mock location is available on Android devices. Please check Additional Parameters in User Mode settings.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
128

WiaTag

(edited by hhamedk 11/10/2017 09:55:45)

Re: WiaTag

Pavel Bushuyeu wrote:

Hi hhamedk

Mock location is available on Android devices. Please check Additional Parameters in User Mode settings.

Pavel, thanks for your explanation, but my problem is that can't find the parameter for mock location in messages, what's the name of that?

129

WiaTag

Re: WiaTag

hhamedk

Mock location
If this option is chosen, the sent messages contain the parameter 'mc'. Its values are bits:
0x1 — if in the developer's settings there is a flag that allows to send mock (fake) location;
0x2 — if there is at least one application on the device that requests access to send mock location;
0x4 —  if in the unit's location there is a 'mock' parameter (from the version 18 of API).
The values of the parameter can be summed. For instance, a '3' received in the parameter means that
the conditions 1 and 2 have been observed.

https://gurtam.com/docs/wiatag_android_en.pdf

Mobile Development
Gurtam

Re: WiaTag

WiaTag Android Update:

Dear WiaTag user, a fresh update is out in the Google Play Market. It features:

— Updated settings and password preferences.
We have separated Global, application-level settings from User-mode settings and established a singular admin password for the changes. Password-protected properties are all Global settings and View, Select, Edit or Add and Delete for editing the User Mode settings.

—Location service status
We added a new setting in Additional Parameters — Location Services status. Once it is enabled parameters are sent to Wialon:
ls=0 — location services are turned off:
ls=1 — location services via GPS are turned on
ls=2 — location services via Wi-Fi and mobile network are turned on
ls=3 — location services via GPS, Wi-Fi and mobile network are turned on

— Supported devices without Google Play Services.
WiaTag is not available for a stable run on Android devices without Google Play Services.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
131

WiaTag

Re: WiaTag

Pavel Bushuyeu, thanks a lot. WiaTag seems a great application now...

Re: WiaTag

Pavel Bushuyeu
Hi there
I'm ashkan from ggrco support team.
I test several wiatag unit massages and mine too.
I search for Service status parameter "S_on" but I couldn't find it.
Please help me whit it

Re: WiaTag

Hi, ashkannekokar.official

This additional parameter is available on iOS only at the moment. In order to activate it, you should go to the Data sending --> Additional parameters --> Location and service statuses ON. After that on every on/off there will be a message in Wialon

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
134

WiaTag

Re: WiaTag

Hello,

Have you considered creating widgets for the SOS button?
Create shortcut to send the SOS message with a sequence of buttons on the phone?

Regards,

Re: WiaTag

soporteCA
the idea is already in the backlog, I will add you as an interested person.

Thank you for the request!

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
136

WiaTag

Re: WiaTag

Thank you,

The app have a vulneravility problem because the user turn off the module GPS, this app not send messages.
Have you considered creating with the user turn off the GPS, continued send messages with LBS and send the notitification?

Regards,

Re: WiaTag

Hi everyone
I have problem with wiatag on our costumer device
The device is samsung galaxy j7 with 6.0.1 android
I tested everything.
I tried different user mode setting.
I changed device location source
I checked device maintenance
but didn't work

Re: WiaTag

Hi ashkannekokar.official
Please, contact support@gurtam.com for the further investigation of the issue. Thank you.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
139

WiaTag

Re: WiaTag

Hi All,

Please consider as a future update. -  Command to 'tick' a status.

I have created a Custom Status. I would like to be able to run a nightly job to set the custom status to 'A' for the beginning of the day. This reflects in the sensor state displayed in the work area. As employees start and progress through the day through status 'B', 'C' and finally 'D' I can visually follow their updates. I will soon have 50 units. Re-setting all units manually back to 'A' is quite labor intensive. If a command is available to tick an appropriate status, I will be able to automate through a nightly job.

Thank you for your consideration.

Re: WiaTag

Hi, rkr242
thank you for the request. Once the feature is approved or supported by the larger group of customers I will notify in the group.

Thank you!

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
141

WiaTag

(edited by Pavel Bushuyeu 08/12/2017 18:25:08)

Re: WiaTag

Hi, soporteCA

We do not consider that to be a vulnerability, but rather a limitation of the given OS. To control such cases, you may ask the app to send a message when location services are turned on/off. The feature is available for both iOS and Android.

Thank you!

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
142

WiaTag

(edited by Pavel Bushuyeu 12/12/2017 17:40:06)

Re: WiaTag

Hi there!

An update of WiaTag with chat is out in Google Play Store.

In order to turn it on, go to the Settings --> Global Settings --> Chat ON in the Extensions submenu.
Now it should be available for you on the main screen.

Enjoy!

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
143

WiaTag

Re: WiaTag

Hi Pavel,

On the new Chat in WiaTag. Looking at location markings mixed in with chat messages is distracting, do they have to be there?

144

WiaTag

(edited by Pavel Bushuyeu 14/12/2017 12:38:30)

Re: WiaTag

Hi, rkr242

Please, send the screenshot to pavb@gurtam.com as I am not sure what exactly you are reffering to.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
145

WiaTag

Re: WiaTag

Was the idea of a wiatag widget ever moved forward?   I would really like to see the ability to have a one button "Send SOS"

Re: WiaTag

Hi, mhirsch, thanks for the inquiry.
The feature is implemented on iOS devices.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
147

WiaTag

Re: WiaTag

Pavel Bushuyeu wrote:

Hi, mhirsch, thanks for the inquiry.
The feature is implemented on iOS devices.

Is there any plan for an Android version of this?   Many of our potential users, myself included, do not use IOS.
Thanks.

Re: WiaTag

hi, mhirsch
the feature wil be planned for the future updates later this year.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
149

WiaTag

Re: WiaTag

Pavel Bushuyeu wrote:

hi, mhirsch
the feature wil be planned for the future updates later this year.


Do we know when this will be?   We really need a simpler way to get SOS alerts and photos before we can implement this app.

Re: WiaTag

Hi mhirsch,

no, unfortunately, the exact release date is not known yet. We will inform you once the feature is released.

Pavel Bushuyeu
Product Owner, Mobile
Gurtam
151

WiaTag

(edited by vivek2dx 22/08/2018 16:18:22)

Re: WiaTag

Hi,

Can you help me with Android settings, to prevent Wiatag uninstallation or shutting down of the application?

I also want to ensure that the user is not able to change Wiatag setting.

152

WiaTag

Re: WiaTag

Hi GT

Would you please add a functionality to WiaTag (Android) to set it as Administrator application. This way we can prevent users to remove WiaTag using password.

153

WiaTag

Re: WiaTag

I have some customers complaining about the sudden stop of the wia tag app

the app suddenly stops sending position with every thing is on (location,network connection....etc)
right now they are handling this issue by pressing send position, when they press it every thing is back to normal

so is there is a remote way to make the phone press send position when its offline for more than a certain time?

a command or something else

154

WiaTag

(edited by kopa 19/06/2019 14:30:31)

Re: WiaTag

hasan.ahmed Yes, you can send the command "Query position" to the device (manually, by job, by notification's action, etc). But before please enable "Remote control" option at WiaTag's settings.

Mobile Development
Gurtam
155

WiaTag

Re: WiaTag

thanks, it worked perfectly

another question
i read the release notes of wia tag there was this update

Turning on and off the application service and crash report are added to the Status Messages

what are the  Turning on and off the application, crash parameters that is sent to the server

156

WiaTag

(edited by hhamedk 22/06/2019 13:17:17)

Re: WiaTag

Pavel Bushuyeu, any update regarding my request?

Hi GT

Would you please add a functionality to WiaTag (Android) to set it as Administrator application. This way we can prevent users to remove WiaTag using password.

157

WiaTag

Re: WiaTag

i have the wiatag sending a position with Altitude, m = .....
what could be the reason?

158

WiaTag

Re: WiaTag

hasan.ahmed wrote:

i have the wiatag sending a position with Altitude, m = .....
what could be the reason?

Altitude is one of GPS parameters in 3D positioning so it's normal that each GNSS module calculate it's Altitude.

159

WiaTag

Re: WiaTag

hasan.ahmed wrote:

thanks, it worked perfectly

another question
i read the release notes of wia tag there was this update

Turning on and off the application service and crash report are added to the Status Messages

what are the  Turning on and off the application, crash parameters that is sent to the server

This is a quote from WiaTag documentation.

Service messages. When this setting is selected, the message contains the following parameters:
service status (s_on=0 — disabled, s_on=1 — enabled);
unforseen service shutdown (cr=1).
Sent messages also contain the parameter 'ls', the value of which depends on the selected location source
detector:
ls=3 — when GPS, Wi-Fi and mobile networks are used;
ls=2 — when Wi-Fi and mobile networks are used;
ls=1 — when GPS is used;
ls=0 — when location services are off.

Mobile Development
Gurtam
160

WiaTag

Re: WiaTag

i have wiatag installed on a Samsung tablet,

i deleted the iemi and created a new unit with the device iemi then i pressed send location several times the tables shows position sent message,but there is nothing in wialon.

i cleared the second unit iemi with zero messages received in wialon and created a third unit,same thing happened so i returned to the original unit and set the iemi to it.

after about 15 min the created unit received the messages that belong to it,after a wile the other unit(3rd) recieved the messages ,a and later the original unit recived the messages that it belong to it.

there was a time delay or shifting


any explanation

161

WiaTag

Re: WiaTag

hasan.ahmed please contact our support team (support@gurtam.com) and please attach WiaTag's log files.

Mobile Development
Gurtam