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Upload file into logistic app but could not download photo in IOS

Topic: Upload file into logistic app but could not download photo in IOS

I use logistic applications with download/upload files to driver items into order.
1. Driver can receive files and download for JPEG and PDF.
2. in IOS can download PDF but not for JPEG.

Please advice.

Regards,
TP

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Upload file into logistic app but could not download photo in IOS

Re: Upload file into logistic app but could not download photo in IOS

Dear, trairat
We will try to fix it as soon as possible and let you know

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Upload file into logistic app but could not download photo in IOS

Re: Upload file into logistic app but could not download photo in IOS

The problem still exist even we update IOS etc.
We need to be able to download the photo to see details
Please help to advice

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Upload file into logistic app but could not download photo in IOS

Re: Upload file into logistic app but could not download photo in IOS

Dear trairat,

Good day. At the moment, the application doesn't provide the ability to download pictures (JPEG, PNG files)

You can open a picture and find all information on it.
Also, driver can  take a screenshot of the screen with the required picture.
Can you tell us why do you need to download a picture?

Please give us more information about it and we will analyze this request and evaluate the possibility of implementation!

Thank you!

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Upload file into logistic app but could not download photo in IOS

Re: Upload file into logistic app but could not download photo in IOS

Hi Voan,

Now the Gurtam support engineer team replies to me on email regarding this issue and passes it to developpers.

Our customer survey location by drone and would like to pass the latest photo to their team via Logistic application.

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Upload file into logistic app but could not download photo in IOS

Re: Upload file into logistic app but could not download photo in IOS

Dear trairat,

Good day. Now you can find new version of app in App Store. We fixed preview of images.

If you have any problems please contact our support team support@gurtam.com.

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Upload file into logistic app but could not download photo in IOS

Re: Upload file into logistic app but could not download photo in IOS

IT WORKS, Thank a lot