1

Maps update

(edited by crvg19 15/05/2018 20:25:37)

Topic: Maps update

I have been working with wialon since last year and all of the features and extras that this platform offers are really great. I just have one problem with it. I’m using the platform to view Guatemala at first, but for a couple of month we have notice that there’s no update map of Guatemala. For example, we have notices a customs port that was built 3 or 4 years ago. And from what we can see there’s no port construction in the maps of Wialon. I have tried to talk to your support and no answer has been received.

I understand that we can’t have the maps update every week, but a couple of years I think it is viable. If someone could help me or give me a contact to talk to I’ll be very grateful.


I’ll attached a pic of the example I’m talking about.

2

Maps update

Re: Maps update

Es por el mapa que utilizas (de seguro es Bing Maps). Te recomiendo utilices los de Google, estoy en El Salvador y los mapas recibieron actualización este año.

Hice la busqueda del área que indicas y puedes ver en el adjunto que están actualizados al 2018.

Para ver que mapas tienes disponible, este es el enlace al manual: https://docs.wialon.com/es/hosting/user/gui/map

3

Maps update

Re: Maps update

Hello,

Our company provides only technical possibility to add those maps, we gave you the answer that we do not update those maps, it doesǹ`t depend on us. Bing maps contacts can be found in internet.
Also as it`s said above, you can use other maps for satellite view. For further information please contact our support team.

Thanks.

4

Maps update

Re: Maps update

omendez

Gracias por tu comentario. Una pregunta, yo no tengo los mapas de Google, revise y definitivamente no los tengo. Tu tienes algo o configuraste algo para que pudieras tener los mapas de Google?

5

Maps update

Re: Maps update

crvg19,

Please, write to support@gurtam.com about Google maps, we'll provide your with necessary information how to add them in Wialon.