1

units are delayed in the update

Topic: units are delayed in the update

The customer requests a report for units that have not been updated  for only 6 hours and for  24 hours

2

units are delayed in the update

Re: units are delayed in the update

If the requirement is just to see connection loss and inactive units have a look at this app

https://apps.wialon.com/actualizer/

It may solve the problem easily without the need for creating reports and notifications.

Cheers

Nishad Hussain Kaippally
Implementation Specialist, Middle East, Gurtam

"Computer science is no more about computers than astronomy is about telescopes."
3

units are delayed in the update

Re: units are delayed in the update

thanks a lot kaippally . i know this method but my customer need to know this units via mail every day a cross making   job.

4

units are delayed in the update

Re: units are delayed in the update

Hello zayedsaid14,

It's not clear. Could you give more details about this report? Why do you need it and how are you planning to use it? Could you provide some use cases?

Maksim Shvets
Business Analyst
Gurtam
5

units are delayed in the update

Re: units are delayed in the update

Hello  shve
sometimes some units don't update for 24 hours because maybe in parking or enter weak coverage like desert . and my customer need to know those units via mails . first we created no connection  notification  for all units and sent this notification via mail.
he says he want all units that no update for 24 hours in one table like report .
so if gurtam making filtering for "unit latest data" table to select the units that not update for 6 hours or 24 hours .  it will be a good idea to know the customer which units need maintenance early .
thanks

6

units are delayed in the update

Re: units are delayed in the update

zayedsaid14 ,

Thank you for the full answer!
We added your idea in our backlog. We will notify you if we have any news.

Best regards,

Maksim Shvets
Business Analyst
Gurtam